New
#1
Blackscreen issue with windows 10
I encounterd a blackscreen upgrading my HP pavilion 17 to windows 10 a while ago. i suspect, but cannot be certain, that the issue was not there to begin with, because I had read reviews about the problem and therefore kind of anticipated it. If it would have occurred right away after the update I would have noticed.
Anyway, as i had the black screen I put the computer into power saving mode, once returning from it the computer worked normally. Somewhere along the bootup trouble I checked the screen with a flashlight, and there was an image, only the lights were off. Onwards, with advice from HP support I found out that booting the computer without the charger worked ok, albeit with a dim screen. Some musing on the problem and I found out that if you find your mouse cursor with a flashlight and turn your screen brightness from 100 to 0%, the screen returns to full brightness. from there on, 25, 50 etc the screen grows gradually dimmer until in 100% it turns completely black. Without the charger plugged in the same happens, but less pronounced, even with 100% brightness the screen doesn't turn completely black.
So, the problem is that screen brightness settings are, for some reason, inverted.