1. Joined : Feb 2016
    Planet Earth
    Posts : 2
    Windows 10
       18 Feb 2016 #1

    How can I find the best tech support subscriber service?


    I used to own an HP Compaq Presario Notebook and I pay $15/mo for ongoing support services. My PC died on me one day so I bought a used Dell from the local repair shop. I love the computer but it's a big hassle every time I call up HP for apps related questions.

    They still help me due to legacy agreements/contract since as I still pay for the service each month (subscription ends June 1) and I'm looking for a reputable support service that will help me via online remote viewing as I'm used to with HP. I'd stay with HP but they're too much trouble since I switched to a Dell.

    How can I find a comparable or decent support subscription service? I'd welcome anyone who might have some ideas or share their own experience. Thank you for taking the time to respond. Sincerely, Catsmeow
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    Philadelphia
    Posts : 1,074
    Windows 10 Pro x64
       19 Feb 2016 #2

    I wouldn't pay for anything on a monthly basis, to be honest. I would find a local computer shop (not from Best Buy, etc) and keep their info handy in case you have an issue. Paying a monthly rate sounds like a waste of money.
      My System SpecsSystem Spec


  3. Joined : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 2,908
    insider build 10586.3 win10 pro 64
       19 Feb 2016 #3

    DeaconFrost said: View Post
    I wouldn't pay for anything on a monthly basis, to be honest. I would find a local computer shop (not from Best Buy, etc) and keep their info handy in case you have an issue. Paying a monthly rate sounds like a waste of money.
    I agree, Personally I don't have monthly issues ,so why pay someone a monthly fee for nothing ,and when there is forums like this for free ,I know they wont go into you computer and fix it for you, but hey I would let anyone from any support into my computer remotely ,,,,just saying
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       19 Feb 2016 #4

    What about directly with Dell? Do they offer something like it?
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Posts : 1,962
    Windows 7
       19 Feb 2016 #5

    The best help you will get on the forums. Use those and they are free .
      My System SpecsSystem Spec


 


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