1.    18 Feb 2016 #1
    Join Date : Feb 2016
    Planet Earth
    Posts : 2
    Windows 10

    How can I find the best tech support subscriber service?


    I used to own an HP Compaq Presario Notebook and I pay $15/mo for ongoing support services. My PC died on me one day so I bought a used Dell from the local repair shop. I love the computer but it's a big hassle every time I call up HP for apps related questions.

    They still help me due to legacy agreements/contract since as I still pay for the service each month (subscription ends June 1) and I'm looking for a reputable support service that will help me via online remote viewing as I'm used to with HP. I'd stay with HP but they're too much trouble since I switched to a Dell.

    How can I find a comparable or decent support subscription service? I'd welcome anyone who might have some ideas or share their own experience. Thank you for taking the time to respond. Sincerely, Catsmeow
      My ComputerSystem Spec
  2.    19 Feb 2016 #2
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    I wouldn't pay for anything on a monthly basis, to be honest. I would find a local computer shop (not from Best Buy, etc) and keep their info handy in case you have an issue. Paying a monthly rate sounds like a waste of money.
      My ComputerSystem Spec
  3.    19 Feb 2016 #3
    Join Date : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 3,549
    insider build 10586.3 win10 pro 64

    Quote Originally Posted by DeaconFrost View Post
    I wouldn't pay for anything on a monthly basis, to be honest. I would find a local computer shop (not from Best Buy, etc) and keep their info handy in case you have an issue. Paying a monthly rate sounds like a waste of money.
    I agree, Personally I don't have monthly issues ,so why pay someone a monthly fee for nothing ,and when there is forums like this for free ,I know they wont go into you computer and fix it for you, but hey I would let anyone from any support into my computer remotely ,,,,just saying
      My ComputerSystem Spec
  4.    19 Feb 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    What about directly with Dell? Do they offer something like it?
      My ComputersSystem Spec
  5.    19 Feb 2016 #5
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    The best help you will get on the forums. Use those and they are free .
      My ComputerSystem Spec

 


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