New
#1
Folders and files that will not delete
I recently deleted some mp3 files and folders, then when I emptied the Recycle Bin I inadvertently answered "no" to the "are you sure you want to delete these files" question. Now they are sitting on my recent files / frequent folders page and will not delete again. When you analyze them they are 0 bytes, so not taking up any space (also may be the reason they won't delete) but they are cluttering the area and I need to get rid of them. My laptop is brand new, under warranty, but Dell support won't help me, saying it's a software issue and I have to either pay them over $100 or purchase a software warranty before they will help. I went on You Tube and found one video that demonstrated a method of deleting them through the "Command Prompt" screen, but this didn't work. This may sound like a small issue, but there are about 30 of these files and folders and they are cluttering the area...need to delete them. Help please.