Windows 10: A file just disappeared from the desktop

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  1.    16 Feb 2016 #1

    A file just disappeared from the desktop


    Hello everyone!

    I have a question/problem and I want to know if this ever happened to any of you.

    I was working on an Excel file, that was saved on my desktop, I saved it, closed it and when I clicked on it (the icon file on my desktop) it simply disappeared.

    I thought immediately that I deleted it or put it on another folder but I went to recycle bin and nothing was there, I searched all the folders on my desktop (and also on the computer drive) for that file and nothing.

    It simply vanished. I tried using a recovery software but that software came up with nothing.

    I know that his may seem very strange but this happened to me yesterday and all of the work that I was doing has to be done again .

    I'm using windows 10 for quite some time now and I notice that it still has some issues to resolve but I never known any OS that made files disappear.

    Did this ever happened to any of you?

    Thank you.
      My ComputerSystem Spec


  2. Posts : 1,481
    Windows 10 x86 14383 Insider Pro and Core 10240
       16 Feb 2016 #2

    Yesterday Microsoft Word, and the document I was working on disappeared. It was Windows Defender protecting me from some trojan it believed I had caught. When I found the quarantined program and restored it, not wanting to reinstall MSOffice, it worked perfectly for the rest of the day without Defender complaining, so I guess it was a false alarm. Later today I shall install a different Antivirus and check the system - in fact, I shall do it now.
      My ComputerSystem Spec


  3. Posts : 3,342
    EL Capitan
       16 Feb 2016 #3

    Open Excel and look at Recent File History. Most likely Onedrive uploaded it to your Cloud storage. It does help to know what version of Office you are using. Especially since 2016 & Office 365 are both cloud based. Office 2013 can also be made to keep files in the One Drive account, unless you change its behavior.
      My ComputerSystem Spec

  4.    16 Feb 2016 #4

    Hi. Thank you all for your replies.

    I use Office 2010, I don't store nothing on the cloud (and at the moment I don't have any files there) and my Windows Defender isn't detecting anything wrong.
      My ComputerSystem Spec


  5. Posts : 3,122
    insider build 10586.3 win10 pro 64
       16 Feb 2016 #5

    open excel, got to save,as if you were going to save a file ,what directory/ folder did it open to save the file in,maybe it got changed from the desktop location .. I also want to add the desktop is for shortcuts not folders for storing files ,, the desktop is only a file itself [unless something has changed since I first learned all about computers ] and is capable of becoming corrupt ,"all file lost "
      My ComputerSystem Spec

  6.    16 Feb 2016 #6

    jacare1978 said: View Post
    Hi. Thank you all for your replies. I use Office 2010, I don't store nothing on the cloud (and at the moment I don't have any files there) and my Windows Defender isn't detecting anything wrong.
    I use Office 2010 too. In Search, type .xls A few results will show up, click 'See more results' at bottom of list and all your Excel books should show up in an explorer window. I just tried it and every Excel file showed up. On another note, next time save to a folder location vs desktop.
      My ComputerSystem Spec


  7. Posts : 4,765
    windows 10 Home threshold2
       16 Feb 2016 #7

    jacare1978 said: View Post
    Hello everyone!

    I have a question/problem and I want to know if this ever happened to any of you.

    I was working on an Excel file, that was saved on my desktop, I saved it, closed it and when I clicked on it (the icon file on my desktop) it simply disappeared.

    I thought immediately that I deleted it or put it on another folder but I went to recycle bin and nothing was there, I searched all the folders on my desktop (and also on the computer drive) for that file and nothing.

    It simply vanished. I tried using a recovery software but that software came up with nothing.

    I know that his may seem very strange but this happened to me yesterday and all of the work that I was doing has to be done again .

    I'm using windows 10 for quite some time now and I notice that it still has some issues to resolve but I never known any OS that made files disappear.

    Did this ever happened to any of you?

    Thank you.
    Open Excel > click the Office button > right column, under Recent documents, do you see your missing excel file ?
      My ComputerSystem Spec


  8. Posts : 50
    Windows 10 Pro x64
       16 Feb 2016 #8

    My answer for this would be that the desktop is protected from unauthorized write operations similar to how Program Files, ProgramFiles(x86) and the Windows directory's are secured under Windows 10. If that is the case for the desktop folder then it would explain why you thought you saved it there. As long as Office was running the file was in the cache memory for Office, but since Office didn't have permission's from SYSTEM group the file was erased when Office was closed.

    You can test this out by trying to save a document to the desktop again to see if the file remains after the Office program is exited. If the file does indeed disappear again, then you should save the file to the "Documents" folder where documents are meant to be saved/stored. Why people use the desktop as a storage bin is beyond me. Convenience I suppose, but if you really, really gotta have your documents on the desktop it would be a good idea to take ownership from SYSTEM or Administrators Groups before attempting to save volatile files to the desktop again.

    In a perfect world everyone's desktop would have this many items on it, just sayin' Hope you figure it out!

    Click image for larger version. 

Name:	Desktop Capture.jpg 
Views:	7 
Size:	141.3 KB 
ID:	64579
      My ComputerSystem Spec

  9.    16 Feb 2016 #9

    Britton said: View Post
    In a perfect world everyone's desktop would have this many items on it, just sayin' Hope you figure it out!

    Ditto here. The only thing on mine is a Recycle Bin to drag things to.
    I never understood why people keep files on the desktop. There are so many threads complaining of file loss or not transferring on Upgrade. For computers that I set up for others who do not like to navigate, I put shortcuts to This PC folders so they can drag files to the appropriate folders but encourage them to do this daily.
      My ComputerSystem Spec


  10. Posts : 3,122
    insider build 10586.3 win10 pro 64
       16 Feb 2016 #10

    Britton said: View Post
    My answer for this would be that the desktop is protected from unauthorized write operations similar to how Program Files, ProgramFiles(x86) and the Windows directory's are secured under Windows 10. If that is the case for the desktop folder then it would explain why you thought you saved it there. As long as Office was running the file was in the cache memory for Office, but since Office didn't have permission's from SYSTEM group the file was erased when Office was closed.

    You can test this out by trying to save a document to the desktop again to see if the file remains after the Office program is exited. If the file does indeed disappear again, then you should save the file to the "Documents" folder where documents are meant to be saved/stored. Why people use the desktop as a storage bin is beyond me. Convenience I suppose, but if you really, really gotta have your documents on the desktop it would be a good idea to take ownership from SYSTEM or Administrators Groups before attempting to save volatile files to the desktop again.

    In a perfect world everyone's desktop would have this many items on it, just sayin' Hope you figure it out!

    Click image for larger version. 

Name:	Desktop Capture.jpg 
Views:	7 
Size:	141.3 KB 
ID:	64579
    in my 15 or 20 years or so of dealing with other peoples computer ,they save to the desktop ,because they didn't know how to use File[system]Explorer ,so it was easier to find files that they to save to the desktop ,that at least what most of them told me,
      My ComputerSystem Spec


 
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