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  1. Joined : Oct 2013
    NW Florida
    Posts : 6,784
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       15 Feb 2016 #11

    Have you tried booting into safe mode? If you can get it to boot, if the system restore doesn't work, try a Repair Install Repair Install Windows 10 with an In-place Upgrade
      My System SpecsSystem Spec


  2. Joined : Feb 2016
    Posts : 8
    Windows 10
       15 Feb 2016 #12

    Interestingly, when I previously followed these steps (from the sign-in screen) the screen that is supposed to show in step 3 never occurred, and it just went back to the loading symbol as before. And as I said in a previous post, I cannot do the boot from an USB due to lack of (functioning) Windows machines. So I guess that approach doesn't work either.

    I've gone and reset (refreshed?) Windows whilst keeping my files to see if that works. I'll give an update on the results.
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    NW Florida
    Posts : 6,784
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       15 Feb 2016 #13

    If you need it, you may be able to download the installation media on a Mac. If you use the Media creation tool and select the option to create a USB drive. The tool should create it directly to the USB, I assume. I have no experience with a Mac, but the tool may work.
      My System SpecsSystem Spec


  4. Joined : Feb 2016
    Posts : 8
    Windows 10
       15 Feb 2016 #14

    Just had another look at Microsoft's help page for that. It seems that either I misread or misunderstood completely, because apparently it will work on a Mac as long as I then put it onto a general USB drive. I'll try that next, then, after this reset's finished (currently 37% through the installation).

    Both the installation media and the full reset lose all my personal files (since I haven't made a recovery point; I'm not very smart), so I suppose there's no real reason to favour one over the other. Many thanks for the help.
      My System SpecsSystem Spec


  5. Joined : Feb 2016
    Posts : 8
    Windows 10
       15 Feb 2016 #15

    Just finished the re-installation (whilst keeping personal files). My personal files are still here, so that's good. It'll be a tiny bit of a hassle to get all the apps again, but it's not essential, and I use Firefox so the only thing I really lost otherwise is the local internet cache (passwords and details are saved elsewhere). If anything it's been a valuable learning experience (I love clichés).

    Many thanks to essenbe. I'll mark this as solved for now.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    NW Florida
    Posts : 6,784
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       15 Feb 2016 #16

    I'm not sure I helped much, but you're welcome for any help I gave. I'm glad you have it working again. I hope your issues are resolved now.
      My System SpecsSystem Spec


 
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