New
#1
My All-In-One PC freezes sometimes
Hi, I have an All-In-One PC, a HP IQ810, with an Intel T8100, 4GB RAM, 640GB HDD, GeForce 9600M GS...
The PC has been used by kids and it was all messed up, slowly and hanging up, so I formatted it (it had Vista), and installed Windows 8.1 Pro. Everything is working completely fine, but surprisingly, the hung-ups still happen.
It's not under load environments. One day I left it turned on during the night, doing nothing, and next morning it was frozen. You try to move the cursor but it does not move, it's frozen everything. I have to hard reset it pressing the turn off button for 3 seconds.
This is what I've done to try to diagnose the PC and find the piece of hardware (it must be hardware related), but I've failed finding it out. So I come here hoping some of you guys help me out. This is what I've already done:
1. I've checked temperatures of the CPU, GPU and HDD, and all of them are totally fine: 60șC, 70șC and 35șC maximum, respectively. So it's not a temperature issue.
2. I've executed Crystal Disk Info and the state is Good, no warnings or errors, everything seems OK.
3. I've run for more than 16h memtest to check if the RAM is OK, and there was not a single error or warning, everything OK with the RAM.
4. I've run a test for the CPU and it was OK, nothing weird.
What else can I try?
I'm shocked, this is so weird, I've tried everything I know and still the problem is there.
Thank you!