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  1.    10 Feb 2016 #11
    Join Date : Aug 2015
    Maine
    Posts : 36,260
    Windows10Pro 64Bit

    Quote Originally Posted by DiscoSlice View Post
    ok that works - my build is 1151 - does that tell you anything?
    Not exactly.....build should be 1511 Build: 10586.104 if its had all the latest updates.

    seeing how Simrick is here I'll let her explain the clean boot process. Its just turning devices of in your msconfig file.
      My ComputersSystem Spec
  2.    10 Feb 2016 #12
    Join Date : Apr 2015
    Posts : 12,566
    W10Prox64

    Quote Originally Posted by DiscoSlice View Post
    can I ask you what a "Clean boot" is? I will try that.
    Save and close all your work.
    Right-click on Start>Run
    In the dialogue box that opens type
    Code:
    msconfig
    .
    In the System Configuration box that open, select the Services tab at the top.

    Check the box that says Hide all Microsoft services.

    Then un-select each box that's left in the window.

    Click image for larger version. 

Name:	msconfig-startup01.PNG 
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Size:	30.0 KB 
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    Click Apply, then click OK.

    Reboot the system. Test it for a while to see if the problem has resolved. If so, try re-enabling (re-checking) the services you unchecked, one by one, rebooting the system, and trying it out for a while to see if the problem returns. It takes a while to do this, as you can see.

    In my case, (the system I am working on) I unchecked everything except the anti-virus, and Teamviewer (which is how I access the system). So far, 2-1/2 days and the problem has not returned. So, next up, is re-checking each item, one by one, rebooting, and trying out the system to see if the problem returns. Will take quite a while, as I am not able to access the system now for a couple of weeks due to schedules.

    Edit: Props to @dalchina for the idea, as I was at a dead end, looking at an in-place upgrade (which probably would *not* have resolved the issue!)
      My ComputerSystem Spec
  3.    10 Feb 2016 #13
    Join Date : Aug 2015
    Maine
    Posts : 36,260
    Windows10Pro 64Bit

    I'll let you two play, I'm pooped, time for bed. Good luck
      My ComputersSystem Spec
  4.    10 Feb 2016 #14
    Join Date : Apr 2015
    Posts : 12,566
    W10Prox64

    Quote Originally Posted by OldMike65 View Post
    I'll let you two play, I'm pooped, time for bed. Good luck
    Night Mike!
      My ComputerSystem Spec
  5.    11 Feb 2016 #15
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,367
    Win 10 Pro (1703)

    Hi, what puzzles me is why this is relatively common, but I've not seen any clear solution.
    (It's not happened to me either on upgrade, clean install, old and new laptops).

    A mix of in-place repair install and creating a new user account seems to work for some, but this is somewhat drastic.

    And that leaves possibilities of 3rd party programs, drivers etc conflicting (attempt analysis e.g. by clean boot, safe mode, Shellexview).

    Has anyone seen anything more targeted?
      My ComputerSystem Spec
  6.    11 Feb 2016 #16
    Join Date : Apr 2015
    Posts : 12,566
    W10Prox64

    Quote Originally Posted by dalchina View Post
    Hi, what puzzles me is why this is relatively common, but I've not seen any clear solution.
    (It's not happened to me either on upgrade, clean install, old and new laptops).

    A mix of in-place repair install and creating a new user account seems to work for some, but this is somewhat drastic.

    And that leaves possibilities of 3rd party programs, drivers etc conflicting (attempt analysis e.g. by clean boot, safe mode, Shellexview).

    Has anyone seen anything more targeted?
    It's all over the place. I can't seem to nail it either. I've got 3 systems here of my own: (1) clean install RTM, (1) Insider, upgraded all the way from TP9926, (1) W8.1>W10 upgrade. The W8.1>W10 system displays this problem occasionally. The one in my other thread that I'm working on is also a W8.1>W10 upgrade. But this thread is about a clean install, so that blew my theory out of the water.
      My ComputerSystem Spec
  7.    11 Feb 2016 #17
    Join Date : Aug 2015
    Maine
    Posts : 36,260
    Windows10Pro 64Bit

    WoW guess I'm lucky then both my computers have never had this issue, both are desktops, one was only upgraded and is 8 years old, to Windows 10 Pro, this one is only 1 year old, and was a clean install. Never had a problem with start menu, I also have Cortana off on both.
      My ComputersSystem Spec
  8.    11 Feb 2016 #18
    Join Date : Apr 2015
    Posts : 12,566
    W10Prox64

    Quote Originally Posted by OldMike65 View Post
    WoW guess I'm lucky then both my computers have never had this issue, both are desktops, one was only upgraded and is 8 years old, to Windows 10 Pro, this one is only 1 year old, and was a clean install. Never had a problem with start menu, I also have Cortana off on both.
    Knock wood Mike!
      My ComputerSystem Spec
  9.    11 Feb 2016 #19
    Join Date : Aug 2015
    Maine
    Posts : 36,260
    Windows10Pro 64Bit

    Quote Originally Posted by simrick View Post
    Knock wood Mike!
    hehe....AND MY Bluetooth icon has stayed OFF now for weeks!!!! does not matter now if I turn computer off or reboot, has stayed off now for weeks. YES!!!!
      My ComputersSystem Spec
  10.    11 Feb 2016 #20
    Join Date : Apr 2015
    Posts : 12,566
    W10Prox64

    Quote Originally Posted by OldMike65 View Post
    hehe....AND MY Bluetooth icon has stayed OFF now for weeks!!!! does not matter now if I turn computer off or reboot, has stayed off now for weeks. YES!!!!
    Mine has still been toggling on/off...I just uninstalled a component of ASUS AI Suite III that seems to be a problem in W10 - we'll see if that helps. It has something to do with USB ports/energy saving/component availability to W10 (some other stuff, which I can't remember because it was too late last night when I was reading it), but it seemed that it might have something to do with my problem. We'll see. Today BT off.
      My ComputerSystem Spec

 
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