HD fills up to max by one file

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  1. Posts : 2
    windows 10
       #1

    HD fills up to max by one file


    I got a message that my HD was full. I emptied my Recycle Bin and for a short while there was plenty of space on the HD, but after a short while, I had the same massage: my HD was full to capacity. I manged to locate the problem. This file had 367 (!!!) Megabytes: c:/Program Files (x86)/ctrlcenter PC Support Agent/Logs/esService_2924.

    If I deleted other files, the kilobytes of that file increased the size of the problem file.

    I could not delete the file because "it is open in another program". I tried several times, with the same result. This morning as I am writing this, I made another try and Alas, the file deleted.

    Can anybody explain?

    NES
      My Computer


  2. Posts : 56,806
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #2

    nesvensson said:
    I got a message that my HD was full. I emptied my Recycle Bin and for a short while there was plenty of space on the HD, but after a short while, I had the same massage: my HD was full to capacity. I manged to locate the problem. This file had 367 (!!!) Megabytes: c:/Program Files (x86)/ctrlcenter PC Support Agent/Logs/esService_2924.

    If I deleted other files, the kilobytes of that file increased the size of the problem file.

    I could not delete the file because "it is open in another program". I tried several times, with the same result. This morning as I am writing this, I made another try and Alas, the file deleted.

    Can anybody explain?

    NES
    @nesvensson, Welcome to Tenforums! 367MB is not a large file at all, about the same as a handful of pics(.jpg). Found this for you to look over. And please fill in your system specs so we can be more helpful. Browsing for my Documents has ctrlcenter pc support agent as title and - Microsoft Community

    To fill in your system specs, please see:

    System Specs - Fill in at Ten Forums
      My Computers


  3. Posts : 2
    windows 10
    Thread Starter
       #3

    f14tomcat said:
    @nesvensson, Welcome to Tenforums! 367MB is not a large file at all, about the same as a handful of pics(.jpg). Found this for you to look over. And please fill in your system specs so we can be more helpful. Browsing for my Documents has ctrlcenter pc support agent as title and - Microsoft Community

    To fill in your system specs, please see:

    System Specs - Fill in at Ten Forums
    Sorry, the size was 367 GB, not MB. That is a different story, right. My computer has been steady now, the files have not reappeared. What kind of file is c:/Program Files (x86)/ctrlcenter PC Support Agent/Logs/esService_2924.?
      My Computer


  4. Posts : 470
    Win 10 Pro (x64), OSX 10.11
       #4

    Since you have not filled the System Specs we have no idea what kind system you have!

    Here is wide guess, ctrlcenter Technical support is released by support.com. You have to go to the Program Files (X86)/ctrlcenter PC support Agent/logs/ and check the file yourself.

    My guess is that is a log and if you stated that is 367 GB. That is huge!
    Did you install that?
      My Computer


  5. Posts : 9,765
    Mac OS Catalina
       #5

    Malware would do that. There is a good guide at forums.majorgeeks.com in their malware forum titled "Read me first.".

    You can remove Ctrlcenter PC Support. Office Depot installed it for no reason. No reason to keep it on the system.

    I would still run the Malare scans.
      My Computer


  6. Posts : 56,806
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #6

    f14tomcat said:
    @nesvensson, Welcome to Tenforums! 367MB is not a large file at all, about the same as a handful of pics(.jpg). Found this for you to look over. And please fill in your system specs so we can be more helpful. Browsing for my Documents has ctrlcenter pc support agent as title and - Microsoft Community

    To fill in your system specs, please see:

    System Specs - Fill in at Ten Forums
    [QUOTE=nesvensson;558639]Sorry, the size was 367 GB, not MB. That is a different story, right. My computer has been steady now, the files have not reappeared. What kind of file is c:/Program Files (x86)/ctrlcenter PC Support Agent/Logs/esService_2924.?[/QUOTE]


    Please take a look at the link I posted for you.
      My Computers


  7. Posts : 9,765
    Mac OS Catalina
       #7

    The program is like PC Matic. You do not need it on your system. Delete it with Revo Uninstaller, which you can download from majorgeeks.com.
      My Computer


  8. Posts : 7,128
    Windows 10 Pro Insider
       #8

    367GB!!! I would definitely uninstall that program. That file is larger than some drives people are using for their system drive.
      My Computers


  9. Posts : 22,740
    Windows 10 Home x64
       #9

    bro67 said:
    Malware would do that. There is a good guide at forums.majorgeeks.com in their malware forum titled "Read me first.".

    You can remove Ctrlcenter PC Support. Office Depot installed it for no reason. No reason to keep it on the system.

    I would still run the Malare scans.
    Good answer.. it scares me that they would add that in the first place.
      My Computer


  10. Posts : 9,765
    Mac OS Catalina
       #10

    Same reason why my wife's stepmom installed and pays for the stupid PC matic. The only ones who feel all warm and fuzzy about this garbage software, is the one with their hands in your wallet.

    Microsoft needs to Blacklist and not allow this garbage software to even be installed. I never let anyone else touch my machines.
      My Computer


 

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