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  1. Joined : Feb 2016
    Posts : 10
    Windows 10 Pro
       02 Feb 2016 #1

    Windows 10 Quick Access Disappears on Startup


    Hello,

    I upgraded to Windows 10 several months ago and the Quick Access menu was working normally. A few months back however, all of the pinned items disappeared and I cannot pin anything to the quick access menu either. I've gone through all the posts and different solutions I can find and all I have been able to do is temporarily fix the problem by deleting the "5f7b5f1e01b83767.automaticDestinations-ms" file in the C:\Users\Rob\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations folder.

    Deleting this file does bring back the quick access folders that I had pinned before this problem started to happen, but every time I restart my computer, the quick access menu is again empty and nothing can be pinned to it.

    I have googled and tried all of the different solutions that I can find so any help with this issue would be greatly appreciated! Thanks in advance!
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,857
    64bit Win 10 Pro ver 1607 Build 14393.693
       02 Feb 2016 #2

    Hello and welcome

    One thing worth checking - are the two boxes ticked in the Privacy settings of Folder Options? Select Options on the View ribbon of File Explorer.

    Click image for larger version. 

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      My System SpecsSystem Spec


  3. Joined : Feb 2016
    Posts : 10
    Windows 10 Pro
       02 Feb 2016 #3

    philc43 said: View Post
    Hello and welcome

    One thing worth checking - are the two boxes ticked in the Privacy settings of Folder Options? Select Options on the View ribbon of File Explorer.

    They were originally clicked but are not currently selected. That was one of the many "solutions" along the way that I had tried. Do I want them to be clicked?

    Thanks!
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 1,857
    64bit Win 10 Pro ver 1607 Build 14393.693
       02 Feb 2016 #4

    Yes, they need to be checked as shown in my post for the Quick Access to function normally.
      My System SpecsSystem Spec


  5. Joined : Feb 2016
    Posts : 10
    Windows 10 Pro
       02 Feb 2016 #5

    philc43 said: View Post
    Yes, they need to be checked as shown in my post for the Quick Access to function normally.
    Well, I went back in and checked them and tried restarting to see if that was the cause of the problem. All of the quick access folder disappeared again after restarting though....

    Any other thoughts?
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 1,857
    64bit Win 10 Pro ver 1607 Build 14393.693
       02 Feb 2016 #6

    Did the Privacy check marks disappear too in the Folder Options?
      My System SpecsSystem Spec


  7. Joined : Feb 2016
    Posts : 10
    Windows 10 Pro
       02 Feb 2016 #7

    Nope, they stayed checked.

    Click image for larger version. 

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ID:	62050
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 1,857
    64bit Win 10 Pro ver 1607 Build 14393.693
       02 Feb 2016 #8

    OK, then I suggest that you work your way through the following tutorial and see if anything there makes a difference for you.

    Recent Items and Frequent Places - Turn On or Off
      My System SpecsSystem Spec


  9. Joined : Feb 2016
    Posts : 10
    Windows 10 Pro
       02 Feb 2016 #9

    Thanks for the link! Nothing there seemed to help though. I even went through and turned quick access on and off using the regedit method. No luck...

    I did look again and it is actually deleting the "f01b4d95cf55d32a.automaticDestinations-ms" file in C:\Users\Rob\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations that resets the quick access and brings it back (until restart of course). Don't know if that changed anything or not, but thought I would clarify.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 1,857
    64bit Win 10 Pro ver 1607 Build 14393.693
       02 Feb 2016 #10

    Here's another link you can try, maybe you tried one of these earlier and it has locked you into your situation:

    Quick access in Navigation Pane - Add or Remove in Windows 10
      My System SpecsSystem Spec


 
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