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  1.    18 Apr 2017 #21
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    Thanks for the quick response! My IT people have been working on it since I got this new computer and haven't been able to come up with anything either. I'll definitely keep you posted.
      My ComputerSystem Spec
  2.    18 Apr 2017 #22
    Join Date : Nov 2015
    Posts : 2,728
    64bit Win 10 Pro ver 1703 Build 15063.608

    Do you have any software running in the background like CCleaner that might be deleting or cleaning up these links? Next time you restart try restarting with a clean boot and seeing if the Quick Access items stay in place.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
      My ComputersSystem Spec
  3.    18 Apr 2017 #23
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    Thanks! I'll check it out.
      My ComputerSystem Spec
  4.    18 Apr 2017 #24
    Join Date : Mar 2017
    Posts : 3,694
    Win 10 pro x64

    What build are you guys on. I have never had this problem?
      My ComputerSystem Spec
  5.    18 Apr 2017 #25
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    I have a brand new Dell Inspiron 13 7000 Series and it hasn't worked since I got it.
      My ComputerSystem Spec
  6.    18 Apr 2017 #26
    Join Date : Feb 2016
    Posts : 12
    Windows 10 Pro
    Thread Starter

    I am on a Surface Pro 4 with Windows 10 Pro.
      My ComputerSystem Spec
  7.    19 Apr 2017 #27
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    I checked with our IT person, and we don't have a CCleaner and they checked our Firewall. I'll have to see about that special start-up.
      My ComputerSystem Spec

 
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