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  1.    02 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 8
    Windows 10

    Please help i can't boot to win 10


    Hey i've just updated my asus a555ln laptop from win 8.1 to win 10...
    Everything went nice with drivers automatically installed but the display drivers is lost.
    So i've installed the intel hd drivers and it does nothing so i installed nvidia drivers and it just fine.
    But after that, when i open settings,it keep closing,when i open edge it closing too.
    So i turned off my laptop and later i turned it on again and i can't boot to win 10

    Please help me how to solve it :'(
      My ComputerSystem Spec
  2.    02 Feb 2016 #2
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Do you have any kind of recovery DVD/Drive made or Windows 10 install USB/DVD? Boot from that, select troubleshoot or repair, then advance options, then startup settings, then safe mode.

    In safe mode, go to device manager and delete your video driver and go back to Microsoft basic display driver.
    4 Ways To Boot Into Safe Mode In Windows 10

    A less than elegant way to get into safe mode is to interrupt the boot process by holding down the power key when you get to the Windows icon with the rotating circles until the computer powers off. After either 3 or 5 interrupted boot cycles, Windows will boot into safe mode automatically.

    Added: looks like it is 3 times:
    As an alternative to digging out a recovery disk, interrupt the startup by powering the computer off when the manufacturers logo or Windows logo is being displayed. Repeat this 3 times, you should then see "loading" appear beneath the logo, at this point allow the computer to continue booting and you will then have the option to try various recovery methods including Safe Mode.
      My ComputerSystem Spec
  3.    02 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Do you have any kind of recovery DVD/Drive made or Windows 10 install USB/DVD? Boot from that, select troubleshoot or repair, then advance options, then startup settings, then safe mode.

    In safe mode, go to device manager and delete your video driver and go back to Microsoft basic display driver.
    4 Ways To Boot Into Safe Mode In Windows 10

    A less than elegant way to get into safe mode is to interrupt the boot process by holding down the power key when you get to the Windows icon with the rotating circles until the computer powers off. After either 3 or 5 interrupted boot cycles, Windows will boot into safe mode automatically.

    Added: looks like it is 3 times:
    Okay,thank you...
    I have 2 display graphics options i've done as you said and i removed the nvidia display graphics but it still like before so should i uninstall the microsoft basic display driver ?
      My ComputerSystem Spec
  4.    02 Feb 2016 #4
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by Eyiin View Post
    Okay,thank you...
    I have 2 display graphics options i've done as you said and i removed the nvidia display graphics but it still like before so should i uninstall the microsoft basic display driver ?
    Can you boot into Windows now, or is it just settings and edge that keep closing? If you can boot and log into Windows now you will want to right click on the start icon, select Device Manager, select the Microsoft Basic Adapter, right click, and try to update the driver automatically while connected to the internet.

    I suppose you could probably do the same thing if you boot into safe mode with networking.
      My ComputerSystem Spec
  5.    03 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Can you boot into Windows now, or is it just settings and edge that keep closing? If you can boot and log into Windows now you will want to right click on the start icon, select Device Manager, select the Microsoft Basic Adapter, right click, and try to update the driver automatically while connected to the internet.

    I suppose you could probably do the same thing if you boot into safe mode with networking.
    Still,i can't boot into windows,,so i should update the display driver,right ?
      My ComputerSystem Spec
  6.    03 Feb 2016 #6
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    If you can't boot into Windows with the display driver set to the Microsoft Basic Driver, then the display driver is probably not the problem. What exactly do you mean by can't boot into windows? Where does it fail, and do you get any errors? You can try updating the display driver in safe mode, but I doubt that will fix the problem.
      My ComputerSystem Spec
  7.    03 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    If you can't boot into Windows with the display driver set to the Microsoft Basic Driver, then the display driver is probably not the problem. What exactly do you mean by can't boot into windows? Where does it fail, and do you get any errors? You can try updating the display driver in safe mode, but I doubt that will fix the problem.
    Okay i think i solved this by resetting windows,,but i lost all of my apps:'(
    Then i installed the intel hd drivers and it works normally...
    But i still in afraid to install nvidia drivers because i think it will make that problem again, so it is safe to install the nvidia drivers right now ?
    Thank you
      My ComputerSystem Spec
  8.    03 Feb 2016 #8
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    What brand/model graphics card are you trying to use?
      My ComputerSystem Spec
  9.    03 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    What brand/model graphics card are you trying to use?
    It's nvidia geforce gt840m
      My ComputerSystem Spec
  10.    03 Feb 2016 #10
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by Eyiin View Post
    It's nvidia geforce gt840m
    Are you getting the Nvidia driver from the Asus website?
    ASUS Global
      My ComputerSystem Spec

 
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