All icon images have disappeared, and can't open app properties

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  1. Posts : 12
    Windows 10
       #1

    All icon images have disappeared, and can't open app properties


    All the app icons have disappeared from my desktop, as well as task bar and file Explorer. Where the icon should be is just a blank (but clickable) space.
    I tried to manually alter the app icon by right clicking and going into properties, but no properties will open!
    I've tried everything I know how, please help.
      My Computer

  2. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #2

    You said taskbar disappeared.
    Is Start button still there or gone also ?
      My Computer


  3. Posts : 12
    Windows 10
    Thread Starter
       #3

    Sorry you misunderstood- My taskbar is present, but the app icons on it are not. They all display the default app icon (the little square) when open, and my apps that are pinned to the taskbar are invisible, but you can hover over them and the blank space will be highlighted. My start button is still there.
      My Computer

  4. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #4

    A screenshot will better describe the issue and prevent misinterpretation.

    Start with this tutorial..................

    1. Rebuild icon cache
    https://www.tenforums.com/tutorials/5...dows-10-a.html

    2. If that does not solve the problem, providing you do create restore points in regular basis, run a system restore and pick a date when you did not have this issue as your restore point.
    System Restore Windows 10

    3. If #2 is not applicable to you, then run a system file check to look for corrupt files.
    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My Computer

  5. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #5

    What result(s) do you have so far ?
      My Computer


  6. Posts : 12
    Windows 10
    Thread Starter
       #6

    I have tried step 1 and 2- they made no difference.
    Step 3- found corrupt files but unable to repair
    I did the restore health command and got this result:

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0


    Image Version: 10.0.10586.0


    [==========================100.0%==========================]


    Error: 0x800f081f


    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    C:\WINDOWS\system32>
    C:\WINDOWS\system32>
    All icon images have disappeared, and can't open app properties-control-panel.pngAll icon images have disappeared, and can't open app properties-desktop.pngAll icon images have disappeared, and can't open app properties-file-explorer.pngAll icon images have disappeared, and can't open app properties-fileexplorer2.pngAll icon images have disappeared, and can't open app properties-taskbar.png
    Attached Thumbnails Attached Thumbnails All icon images have disappeared, and can't open app properties-2016_01_25_16_43_041.png  
      My Computer

  7. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #7

    Your dism .......> restorehealth said " source files could not be found" because your ISO has the Install.esd.

    You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.


    http://www.microsoft.com/en-us/softw...load/techbench



    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.

    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.

      My Computer


  8. Posts : 12
    Windows 10
    Thread Starter
       #8

    Thank you for your help so far! I'm just waiting for the new scan to finish now.

    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1 /limitaccess


    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0


    Image Version: 10.0.10586.0


    [==========================100.0%==========================]
    The restore operation completed successfully.
    The operation completed successfully.


    C:\WINDOWS\system32>sfc/scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 44% complete.
      My Computer

  9. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #9

    sfc should be successful too. I am confident of that.
      My Computer


  10. Posts : 12
    Windows 10
    Thread Starter
       #10

    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1 /limitaccess


    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0


    Image Version: 10.0.10586.0


    [==========================100.0%==========================]
    The restore operation completed successfully.
    The operation completed successfully.


    C:\WINDOWS\system32>sfc/scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.


    C:\WINDOWS\system32>
      My Computer


 
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