All icon images have disappeared, and can't open app properties

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #11

    Run the sfc again.
    It is known that one needs to do it at least 3 times.
      My Computer


  2. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #12

    By the way, are the icons still mia ?
      My Computer


  3. Posts : 12
    Windows 10
    Thread Starter
       #13

    I will run more scans.
    The icons are still all gone, and I cannot access any of the app properties.
      My Computer


  4. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #14

    I am sorry that I am of no help to you.
      My Computer


  5. Posts : 25
    Windows 10 Pro
       #15

    Most probably your computer has a Trojan. You may find which Trojan from the Windows Defender program. However removal of this is complicated.
    http://hodentekhelp.blogspot.com/201...r-offline.html
    My best suggestion is to you is to back up your data to cloud and ask Microsoft store nearby to clean up your computer.
      My Computer


  6. Posts : 12
    Windows 10
    Thread Starter
       #16

    I already scanned my computer with multiple antivirus programs, they all came up saying my PC is fine.
      My Computer


  7. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #17

    OK.
    I am going to speculate that your user account is corrupted.
    To prove or disprove my speculation, please create another user account, presumably an admin account > logon to it and see if your issue persists.
    If not, use that new account for a few days to make sure. If all goes well, logon back on to the corrupted account, backup whatever you want to keep and then delete the account.
      My Computer


  8. Posts : 12
    Windows 10
    Thread Starter
       #18

    The new account I made also has the same issue.
      My Computer


  9. Posts : 25
    Windows 10 Pro
       #19

    what does Windows defender say?


    Nemosisa said:
    I already scanned my computer with multiple antivirus programs, they all came up saying my PC is fine.
    Can you answer?
      My Computer


  10. Posts : 12
    Windows 10
    Thread Starter
       #20

    Windows defender says everything is up to date, real time protection is on, and when I scanned it showed no issues.
      My Computer


 

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