Windows 10: All icon images have disappeared, and can't open app properties

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  1. Posts : 4,765
    windows 10 Home threshold2
       25 Jan 2016 #11

    Run the sfc again.
    It is known that one needs to do it at least 3 times.
      My ComputerSystem Spec


  2. Posts : 4,765
    windows 10 Home threshold2
       25 Jan 2016 #12

    By the way, are the icons still mia ?
      My ComputerSystem Spec

  3.    25 Jan 2016 #13

    I will run more scans.
    The icons are still all gone, and I cannot access any of the app properties.
      My ComputerSystem Spec


  4. Posts : 4,765
    windows 10 Home threshold2
       25 Jan 2016 #14

    I am sorry that I am of no help to you.
      My ComputerSystem Spec

  5.    25 Jan 2016 #15

    Most probably your computer has a Trojan. You may find which Trojan from the Windows Defender program. However removal of this is complicated.
    http://hodentekhelp.blogspot.com/201...r-offline.html
    My best suggestion is to you is to back up your data to cloud and ask Microsoft store nearby to clean up your computer.
      My ComputerSystem Spec

  6.    25 Jan 2016 #16

    I already scanned my computer with multiple antivirus programs, they all came up saying my PC is fine.
      My ComputerSystem Spec


  7. Posts : 4,765
    windows 10 Home threshold2
       25 Jan 2016 #17

    OK.
    I am going to speculate that your user account is corrupted.
    To prove or disprove my speculation, please create another user account, presumably an admin account > logon to it and see if your issue persists.
    If not, use that new account for a few days to make sure. If all goes well, logon back on to the corrupted account, backup whatever you want to keep and then delete the account.
      My ComputerSystem Spec

  8.    26 Jan 2016 #18

    The new account I made also has the same issue.
      My ComputerSystem Spec

  9.    26 Jan 2016 #19

    what does Windows defender say?


    Nemosisa said: View Post
    I already scanned my computer with multiple antivirus programs, they all came up saying my PC is fine.
    Can you answer?
      My ComputerSystem Spec

  10.    26 Jan 2016 #20

    Windows defender says everything is up to date, real time protection is on, and when I scanned it showed no issues.
      My ComputerSystem Spec


 
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