Desktop appears as a blank screen

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  1. Posts : 252
    Ubuntu 14.04 LTS
       #1

    Desktop appears as a blank screen


    Running Windows 10 Home. Build 10240. When I start the system the screen is black. When I go into File Explorer and click on Desktop all of the items appear there. I can click on say e-mail and I can get into mail and read or answer them.
    could I use mct and get the latest there and then do an upgrade which should keep all of my data and files.
    I originally did the upgrade from Windows 7 Home and that all went well.
    this has me baffled.
    Shipinomore
      My Computer


  2. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    ..............could I use mct and get the latest there and then do an upgrade which should keep all of my data and files..................

    Yes. Positively.

    MCT link :
    https://www.microsoft.com/en-us/soft...load/windows10

    Upgrade Install :
    Download the Tool and run it.
    Then select
    Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps.
    No product key is required.
    Activation will be automatic.
      My Computer


  3. Posts : 252
    Ubuntu 14.04 LTS
    Thread Starter
       #3

    Desktop appears as a blank screen Your Message


    Hi davidhk thank you for the quick response. downloading now.
    I never know if I should use mct or tech bench.
    I think the os is ok and should allow the upgrade and will be sure it saves existing.
    using a iphone with the wifi hotspot is not the swiftest way to do things. have arranged to go to a neighbor and use time warner cable.
    Thank You again
    Shipinomore
      My Computer


  4. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    You are welcome.
    Good luck.

    P.S. For installing Win 10, both MCT and Tech Bench are ok.
      My Computer


  5. Posts : 252
    Ubuntu 14.04 LTS
    Thread Starter
       #5

    davidhk

    I downloaded this on another machine and not the one that is corrupted.
    I see you say to right click at the iso

    don't I have to burn it to a dvd first. that's what I have always done in the past.
    or does right clicking on the iso and then click mount which i guess opens the files on the iso and select setup exe to start.

    I use to put the dvd in the drive and restart and select f9 and then select the drive and boot from the dvd.
    shipinomore
      My Computer


  6. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #6

    Yes. You don't have to burn the iso to a DVD.
    Just right click at the iso file > click Mount > click Setup.exe.
    That will start installation.
      My Computer


  7. Posts : 252
    Ubuntu 14.04 LTS
    Thread Starter
       #7

    davidhk
    Thank You sure shorter than what I have been doing.
    but when you are retired and 77 what's a little time.
    thanks again.
    Shipinomore
      My Computer


  8. Posts : 10,545
    Windows 10 Workstation x64
       #8

    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
      My Computers


  9. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #9

    z3r010 said:
    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
    Thank you.
    I missed that.

    To Shipinomore10,
    You do have to burn the iso to a bootable DVD or USB.
    I apologize for not catching the fact that you are using a different computer to download the iso.
      My Computer


  10. Posts : 252
    Ubuntu 14.04 LTS
    Thread Starter
       #10

    Thank you z3r010 I have burned it to a dvd already. was just copying the file onto another dvd but will not try to use it.
    Shipinomore.



    z3r010 said:
    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
      My Computer


 

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