Page 1 of 2 12 LastLast
  1.    22 Jan 2016 #1
    Join Date : Oct 2014
    Posts : 200
    Ubuntu 14.04 LTS

    Desktop appears as a blank screen


    Running Windows 10 Home. Build 10240. When I start the system the screen is black. When I go into File Explorer and click on Desktop all of the items appear there. I can click on say e-mail and I can get into mail and read or answer them.
    could I use mct and get the latest there and then do an upgrade which should keep all of my data and files.
    I originally did the upgrade from Windows 7 Home and that all went well.
    this has me baffled.
    Shipinomore
      My ComputerSystem Spec
  2.    22 Jan 2016 #2
    Join Date : Nov 2015
    Posts : 4,887
    windows 10 Home threshold2

    ..............could I use mct and get the latest there and then do an upgrade which should keep all of my data and files..................

    Yes. Positively.

    MCT link :
    https://www.microsoft.com/en-us/soft...load/windows10

    Upgrade Install :
    Download the Tool and run it.
    Then select
    Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps.
    No product key is required.
    Activation will be automatic.
      My ComputerSystem Spec
  3.    22 Jan 2016 #3
    Join Date : Oct 2014
    Posts : 200
    Ubuntu 14.04 LTS
    Thread Starter

    Desktop appears as a blank screen Your Message


    Hi davidhk thank you for the quick response. downloading now.
    I never know if I should use mct or tech bench.
    I think the os is ok and should allow the upgrade and will be sure it saves existing.
    using a iphone with the wifi hotspot is not the swiftest way to do things. have arranged to go to a neighbor and use time warner cable.
    Thank You again
    Shipinomore
      My ComputerSystem Spec
  4.    22 Jan 2016 #4
    Join Date : Nov 2015
    Posts : 4,887
    windows 10 Home threshold2

    You are welcome.
    Good luck.

    P.S. For installing Win 10, both MCT and Tech Bench are ok.
      My ComputerSystem Spec
  5.    22 Jan 2016 #5
    Join Date : Oct 2014
    Posts : 200
    Ubuntu 14.04 LTS
    Thread Starter

    davidhk

    I downloaded this on another machine and not the one that is corrupted.
    I see you say to right click at the iso

    don't I have to burn it to a dvd first. that's what I have always done in the past.
    or does right clicking on the iso and then click mount which i guess opens the files on the iso and select setup exe to start.

    I use to put the dvd in the drive and restart and select f9 and then select the drive and boot from the dvd.
    shipinomore
      My ComputerSystem Spec
  6.    22 Jan 2016 #6
    Join Date : Nov 2015
    Posts : 4,887
    windows 10 Home threshold2

    Yes. You don't have to burn the iso to a DVD.
    Just right click at the iso file > click Mount > click Setup.exe.
    That will start installation.
      My ComputerSystem Spec
  7.    22 Jan 2016 #7
    Join Date : Oct 2014
    Posts : 200
    Ubuntu 14.04 LTS
    Thread Starter

    davidhk
    Thank You sure shorter than what I have been doing.
    but when you are retired and 77 what's a little time.
    thanks again.
    Shipinomore
      My ComputerSystem Spec
  8.    22 Jan 2016 #8
    Join Date : Oct 2013
    Standish, Lancashire
    Posts : 6,069
    Windows 10 Pro x64

    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
      My ComputersSystem Spec
  9.    22 Jan 2016 #9
    Join Date : Nov 2015
    Posts : 4,887
    windows 10 Home threshold2

    Quote Originally Posted by z3r010 View Post
    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
    Thank you.
    I missed that.

    To Shipinomore10,
    You do have to burn the iso to a bootable DVD or USB.
    I apologize for not catching the fact that you are using a different computer to download the iso.
      My ComputerSystem Spec
  10.    22 Jan 2016 #10
    Join Date : Oct 2014
    Posts : 200
    Ubuntu 14.04 LTS
    Thread Starter

    Thank you z3r010 I have burned it to a dvd already. was just copying the file onto another dvd but will not try to use it.
    Shipinomore.



    Quote Originally Posted by z3r010 View Post
    Hold on, if this is not the machine you need to update then it needs burning or putting on a USB
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Recovery Screen Appears When Computer Attempts to Sleep
Everything has been working great until very recently. After the Cumulative update my computer has been going into the "Recovery" screen when the computer tries to go to sleep. The problem with this is that my Bluetooth mouse and keyboard does not...
General Support
Black Screen of Doom but Booted to login screen (no cursor just blank)
Hey everyone. I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the...
Installation and Upgrade
Change Monitor that Startup Screen Appears On
Hello everyone! I've just recently installed Windows 10 and I've been quite impressed. I've been able to iron out almost all of the little glitches that come with upgrading. Except for one. My computer has four monitors. The primary one (28"...
Graphic Cards
The Lock Screen appears every 30 min.
Hi there I have an annoying problem with windows 10. The lock screen appear every 30 min no matter if I am using or not the computer. I have changed the settings everywhere but I can't disable that behavior. Please help me. Any hint would be...
General Support
Lock screen only appears every other time
Anyone else seeing this issue? If I put my tablet into standby when I wake it I don't get the lock screen and it just goes straight to the start screen or whatever app I was using. If I put it into standby again then I'll get the lock screen the...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums