Resume from sleep issue


  1. Posts : 538
    Windows 10 Pro x64 1903
       #1

    Resume from sleep issue


    Hi everyone.

    I had some trouble today with my computer. I seem to have fixed it, but thought I would share my experience to see if I can help others who may be having similar issues.

    System Specifications

    ASUS M5A99FX PRO R2.0
    AMD FX-6300
    4 GB 1333 mhz GSkill RAM
    NVIDIA Geforce GT 630
    ASUS DVD Writer
    320 GB HDD
    600w Modular Ultra X3 Power supply
    Thermaltake Versa H25 Gaming Case
    Windows 10 PRO 10240

    For 2 weeks or so I was having an issue where my system would not wake from sleep properly. Fans would spin and HDD would power up, but no video, or if video came on, it would be at the lock screen, and screen would shut off. Had to do a hard reset to get the computer to boot.

    I had noticed as the computer tried to resume from sleep mode, the CPU LED would not blink, indicating that the CPU has reinitialized. Strange since that never happen before. Although I do remember I removed my CPU to test in another FX Board to see if the other board was DOA. It was and I reinstalled it in my system.

    I decided to recheck everything today. "CPU, Memory, SATA Cables, etc." I reseated the memory, saw no change. Took the heatsink off of the CPU, which came off easy, and behold, I see a tiny gap, where my CPU was not fully seated. No bent pins. I'm surprised my system was even booting or running. I reinserted the CPU, fully seated it and put it back together, checked the SATA Cables, and found that one of my SATA Cables was slanted on my backup hard drive. Pushed it back in, Booted my computer, put it in sleep mode and then tried to resume. Voilą, the CPU LED blinked and the system resumed. Also checked the event viewer and it said the Service Control Manager failed to load after resuming from low power state. Not fully sure what that is though.

    Interesting that this happened. This system has been solid for almost a year.

    Cheers
      My Computer


  2. Posts : 6
    windows 10
       #2

    I would say this has something to do with the drivers or the bios. my friend is having the same issue and i had it before i updated the bios.

    if there is something to do with the bios you could check the motherboard manufactures website to see if there is an new update for the bios. These things can also come with windows updates and if the windows version is changing something in the power management it can also effect the bios in one way so there must be an update for the bios for this to be fixed.

    Here is the link to the Asus page for bios and drivers: M5A99FX PRO R2.0 | Motherboards | ASUS USA


    if there is anything in the OS that have changed i would consider you to either check some power option or try to reinstall a fresh version of windows to see if that would help.
      My Computer


  3. Posts : 538
    Windows 10 Pro x64 1903
    Thread Starter
       #3

    Bios is the latest build.

    I did some testing and it looks like my NVIDIA driver is failing to restart as well. I updated the drivers as well.

    I installed a clean copy of Windows 10 and the issue isn't replicating. Wonder if it could also be a problem with a Windows Update.

    Thanks for the input
      My Computer


  4. Posts : 538
    Windows 10 Pro x64 1903
    Thread Starter
       #4

    I just installed the latest Windows updates and the issue doesn't appear to be happening. After 4 hours of sleep testing, its coming on normally. I'll mark this as solved. If any other issues come up I'll repost. Thanks.
      My Computer


  5. Posts : 6
    windows 10
       #5

    lmaneke said:
    I just installed the latest Windows updates and the issue doesn't appear to be happening. After 4 hours of sleep testing, its coming on normally. I'll mark this as solved. If any other issues come up I'll repost. Thanks.
    I'm glad that i could help in some way. glad the issue is gone now. if you nvidia drivers are failing you could aslo uninstall and to a clean install of the driver. it will remove any trace of the existing driver and install the new one. but if everything is working well now i'm happy for you :)
      My Computer


 

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