1. Joined : Jan 2016
    Posts : 3
    Windows 10 Pro
       20 Jan 2016 #1

    Black screen without cursor after upgrading to Windows 10 Pro


    After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:

    -Updated the display adapter driver
    -Subsequently uninstalled the display adapter driver
    -Disabled fast startup
    -Pulled out the battery
    -Enabled F8 at startup
    -Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.

    Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not helpful at all. Any help would be appreciated?
      My System SpecsSystem Spec


  2. Joined : Jan 2016
    Posts : 147
    Windows 10
       20 Jan 2016 #2

    How if you disable display adapter in Device Manager, can it boot without the USB?
      My System SpecsSystem Spec


  3. Joined : Jan 2016
    Posts : 3
    Windows 10 Pro
       20 Jan 2016 #3

    It cannot and I figured it wouldn't work; but my train of thought was that the mini Windows XP was using a generic driver. I had to try anyway, on the off chance the generic driver worked.
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       20 Jan 2016 #4

    Suggestion :

    Do a Repair Install, otherwise known as in-place install.

    Download the current Win 10 iso file from one of the 2 links below:

    Media Creation Tool ( MCT ) :
    https://www.microsoft.com/en-us/soft...load/windows10

    Tech Bench
    http://www.microsoft.com/en-us/softw...load/techbench

    Using MCT as example................
    Download the Tool and run it.
    Then select
    Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, ot keeping nothing.
    No product key is required.
    Activation will be automatic.
      My System SpecsSystem Spec


  5. Joined : Jan 2016
    Posts : 3
    Windows 10 Pro
       21 Jan 2016 #5

    Thanks for the suggestion daviddk but I just finished that process and the issue remains. I still have to use that bootable USB to just get the installation disk that to not freeze when it loads up.
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       21 Jan 2016 #6

    If you have the bootable USB, then it is a good idea to use it now.
      My System SpecsSystem Spec


  7. Joined : Mar 2016
    Posts : 1
    Windos 10
       17 Mar 2016 #7

    Suggestion


    Gimmick said: View Post
    Thanks for the suggestion daviddk but I just finished that process and the issue remains. I still have to use that bootable USB to just get the installation disk that to not freeze when it loads up.
    Hi folks,
    I do have the same problem with my gtx590. But I resolve it by doing a froce quit (hold powerbutton for 5 seconds) and right after the shutdown I hit the powerbutton again, doing a more or less "hot start". That works.

    But if I wait too long after force shutdown it does not work. This is super-strange. Seems like a roll back. Man no Idea. Living with that for the last three months or so.

    If someone finds something. Pls post it. thx
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 2
    win 10
       04 Jul 2016 #8

    boot to black screen


    Gimmick said: View Post
    After upgrading my Windows 7 Pro to Windows 10 Pro I have also been plagued with the black screen of death. After the BIOS screen it goes black and I do not even get a mouse cursor and I've also let it run for about 30 minutes just in case and nothing. I've tried a lot of the fixes that are being posted online:

    -Updated the display adapter driver
    -Subsequently uninstalled the display adapter driver
    -Disabled fast startup
    -Pulled out the battery
    -Enabled F8 at startup
    -Tried using an installation media DVD I made and that also gets stuck loading but with the blue Windows Logo.

    Here is the kicker. I have a bootable USB that has Ultimate Boot CD on it with mini Windows XP. When I boot into mini Windows XP and click shutdown and select restart, Windows 10 then boots normally and will repeatedly boot normally as long as I don't eject that USB. Once I eject that USB I lose everything and I can't even get into Safe Mode. So I've gone back in to see what kind of display driver the mini Windows XP has but have had no luck in finding it. I did call Windows and they said my laptop (Lenovo ThinkPad E555) is compatible with Windows 10. Beyond that they were not helpful at all. Any help would be appreciated?
    I have same problem with lenovo thinkpad e555 after a clean (formatted) install of win 10. It seems any usb installed into the usb port (I use the one I used to install win 10 from, usb port on left side). A usb mouse works good, because I use it instead of the mouse pad anyway. hope this helps, but I'd like a solution to this also. I've heard of anything from bios upgrade to going into safemode and uninstalling the amd video driver, then running windows update, to just going to the amd web site and installing the amd drivers from there.
      My System SpecsSystem Spec


  9. Joined : Jul 2016
    Posts : 2
    win 10
       04 Jul 2016 #9

    I do have a question Gimmick. Did you install your OS from a usb device? or a DVD? I used a USB downloaded iso from microsoft create tool, so I was wondering if that might have caused it, strange as that would be.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
HELP ME! Windows 10 black screen no cursor
Hey just joined this forum because i cant find a fix to my computer with my Nvidia graphics card here's what happened. - Windows 8.1 update to windows 10 happens. - Successful upgrade so i start up games to see changes into fps. - Graphics card...
General Support
Black screen with NO cursor while installing Windows 10
Hey guys! So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO...
Installation and Setup
Black screen WITHOUT cursor after Windows 10 installation
I installed Windows 10 yesterday and I had kept my laptop on power and I went away for a bit and when I came back a couple of hours later, my laptop's screen was black but the lights on the laptop blinked so as to show that it had just restarted. So...
Installation and Setup
Windows 10 Black screen after login with cursor
I'm not too sure what to do. I can get into task manager but using explorer.exe doesn't do anything. Anyone know how to fix this?
Installation and Setup
Windows 10 Black Screen During Installation Sometimes with Cursor
Specs: Intel 2600k Asus Maximus V Extreme Nvidia GeForce GTX 590(1 GPU disabled) Samsung Evo 840 250 GB(19 GB space left before installing, however the setup said everything was fine) 2 Western Digital Blues 500 GB I've been looking at the...
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:57.
Find Us
Twitter Facebook Google+



Windows 10 Forums