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  1.    20 Jan 2016 #1
    Join Date : Nov 2015
    Posts : 9
    Windows 10 Pro

    Weird Start Menu


    Hi Guys

    This is my first post so please be gentle with me. I've been a member for a while now and before making my first post i've used the search facility until i ran out of keywords to use and couldn't find anything similar to my problem.

    I have virtually no tiles showing on my start menu and no windows store shortcut anywhere on the pc, this is an upgrade from windows 7 ultimate. Please see image below:

    Click image for larger version. 

Name:	start menu.png 
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ID:	59740

    The start menu was working fine before i had a few BSOD's and i done a reset using the nedia creation tool and a USB stick and this was the result. I've tried all the fixes i can find on this site and google and nothing works Should i Just reinstall windows 10 from scratch or this recoverable?

    Cheers

    Dave
      My ComputerSystem Spec
  2.    20 Jan 2016 #2
    Join Date : Jan 2016
    Posts : 151
    Windows 10

    When you click on All apps, does it listing all the Windows Apps including Store there?
      My ComputerSystem Spec
  3.    20 Jan 2016 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,481
    Win 10 Pro (1703)

    Hi, welcome to tenforums.
    Your way forward at this point is probably to do an in-place upgrade install.
    This uses a Win 10 installation disk or USB device matching the build you have, and lets you keep everything. Effectively it's like a Windows re-install, but from a normal boot.

    Instructions here:
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    You keep your associations, files, installed programs.

    Afterwards:
    - redo Windows updates from the build you're using for the repair installation to date
    - re-enable system restore
    - probably reconnect your WiFi (if any)
    - will lose any customised system icons and installed fonts

    Allow a couple of hours or so- you can skip downloading updates at the time to save time- those will happen later.

    I'm assuming you don't have disk images you can restore (created by programs like Macrium Reflect and Aomei Backupper - free versions ok) which would let you restore your PC back to the state it was in when the images were created.

    Periodic disk imaging is very strongly recommended as it lets you preserve your PC and your sanity, and restore your PC in a relatively short time.

    If you've already done an in-place repair upgrade install, then I'd suggest you're going to have to reinstall.
      My ComputerSystem Spec
  4.    20 Jan 2016 #4
    Join Date : Nov 2015
    Posts : 9
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Private View Post
    When you click on All apps, does it listing all the Windows Apps including Store there?
    Thanks for the reply, I think all the apps are there, but no windows store app though!!!

    Quote Originally Posted by dalchina View Post
    Hi, welcome to tenforums.
    Your way forward at this point is probably to do an in-place upgrade install.
    This uses a Win 10 installation disk or USB device matching the build you have, and lets you keep everything. Effectively it's like a Windows re-install, but from a normal boot.

    Instructions here:
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    You keep your associations, files, installed programs.

    Afterwards:
    - redo Windows updates from the build you're using for the repair installation to date
    - re-enable system restore
    - probably reconnect your WiFi (if any)
    - will lose any customised system icons and installed fonts

    Allow a couple of hours or so- you can skip downloading updates at the time to save time- those will happen later.

    I'm assuming you don't have disk images you can restore (created by programs like Macrium Reflect and Aomei Backupper - free versions ok) which would let you restore your PC back to the state it was in when the images were created.

    Periodic disk imaging is very strongly recommended as it lets you preserve your PC and your sanity, and restore your PC in a relatively short time.

    If you've already done an in-place repair upgrade install, then I'd suggest you're going to have to reinstall.
    How do I check what my build number is and where can I download a copy of the same build for USB stick?
      My ComputerSystem Spec
  5.    20 Jan 2016 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,481
    Win 10 Pro (1703)

    1. Press the Windows key + R, and type Winver (return) in the box.
    (Build 1511 = the 10586 build released in November. Build 10240 = the first public release about 6 months ago).
    2. There are instructions about downloading an iso in the tutorial I quoted.
    There is also a separate tutorial (see 'Tutorials' above) about downloading isos.
    To find it, open Tutorials, press CTRL + F & type download in the box and press F3 until found. (For example).

    Hope that helps.
      My ComputerSystem Spec
  6.    20 Jan 2016 #6
    Join Date : Nov 2015
    Posts : 9
    Windows 10 Pro
    Thread Starter

    Thanks dalchina

    Found my build number 10240. I still have the original media creation tool I upgraded with so will do a fresh install in a week or so after I've completed my UK tax return. I downloaded the latest tool from Microsoft but it only gives Windows 10 & Windows 10 home as options, is the Windows 10 option the pro edition?
      My ComputerSystem Spec
  7.    20 Jan 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,481
    Win 10 Pro (1703)

    Hi, remember it's not a fresh install (unless you want to..!) - the in place repair install keeps all your programs and most settings intact, and gives you a clean Windows installation. It won't solve 100% of problems, because some settings are retained.

    From
    Windows 10 ISO Download - Windows 10 Forums

    The selected edition can install both the Home and Pro edition.

    Your digital entitlement or product key determines if Home or Pro gets installed during Windows Setup.

    If you skip entering a product key during Windows Setup, then you will be prompted to select to install the Home or Pro edition.
      My ComputerSystem Spec
  8.    20 Jan 2016 #8
    Join Date : Nov 2015
    Posts : 9
    Windows 10 Pro
    Thread Starter

    I tried the in place repair install you suggested and nothing changed, start menu still the same and no windows store still.

    So it looks like a fresh install it is then!

    So when I reinstall Windows 10 and format my SSD it should recognise that I was already using the Pro edition before I reinstalled?
      My ComputerSystem Spec
  9.    20 Jan 2016 #9
    Join Date : Nov 2015
    Posts : 9
    Windows 10 Pro
    Thread Starter

    Thanks for all your help guys, all seems to be working fine now, rebooted a couple of times and all relevant apps seem to be there now, just got to add some to start menu, even the windows store app is there now, had to do the reset on it but all seems fine.
      My ComputerSystem Spec
  10.    21 Jan 2016 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,481
    Win 10 Pro (1703)

    Glad you sorted it out- I'm a bit surprised the in-place repair didn't help, but as I said, it won't replace all settings. It is a very helpful technique though.

    For the future- do use disk imaging. Use Aomei Backupper or Macrium Reflect Free + storage medium + their boot disk.
    Create and update the image periodically and before and after any major change.
    Thus you can restore your PC to a previous working state without technical assistance, and without a clean install, in probably under 40 mins depending on hardware and image size. (USB3 + SSD will be faster), and without having to configure your OS and reinstall programs.
      My ComputerSystem Spec

 
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