explorer.exe crash every time i want to open the folder or rc by mouse

  1. Posts : 16

    explorer.exe crash every time i want to open the folder or rc by mouse

    why this is happen ?

    Faulting application name: explorer.exe, version: 10.0.10240.16603, time stamp: 0x56553bcd
    Faulting module name: unknown, version:, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000044a0fd8
    Faulting process id: 0x1b88
    Faulting application start time: 0x01d151c352bda7e5
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: unknown
    Report Id: 3adf6deb-ccd9-4055-a770-0fe000e5eda3
    Faulting package full name:
    Faulting package-relative application ID:
      My Computer

  2. Posts : 1,620
    Windows 10 Home

    I hope you have restorable full images of your OS partition or your Windows install DVD.
    When I had that error, the only two solutions:
    -- total ReInstall of Windows OS and everything else
    -- restore from a backup that predates the explorer.exe failure
    However, maybe others here have answers, and you will have an easier time than I did! :)
      My Computer

  3. Posts : 16
    Thread Starter

    i have installed avira professional security 2016 in my system
    i have test that , every time i setup avira in my windows like 8 - 8.1 or even 10 , the explorer crash for every change.when i use photoshop or word or exel or even using google chrome .

    i did not find any thing useful

    the avira team do not answer why this happen.
    and still i am waiting for the help.
      My Computer


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