Windows 10: Won't come out of sleep mode.

  1.    16 Jan 2016 #1

    Won't come out of sleep mode.


    I have a Dell laptop with Windows 10 on it. When it goes into sleep mode, if I swipe the touch pad within a few seconds it will come out of sleep mode. However if I'm not at the computer so that it is in sleep mode for a while, then when I swipe the touch to pad wake it up sometimes it will wake up but sometimes it won't. If it won't wake up then I have to use the power switch to shut it off and reboot it. Anybody know what's causing this and how to fix it?
      My ComputerSystem Spec


  2. Posts : 3,439
    EL Capitan
       16 Jan 2016 #2

    Does it wake up when you press the space bar or return key? The wake by mouse could have been changed by an update, because of being too sensitive.
      My ComputerSystem Spec

  3.    16 Jan 2016 #3

    No, it doesn't wake up with the mouse touch pad, nor the space bar, nor the return key.
      My ComputerSystem Spec


  4. Posts : 3,439
    EL Capitan
       16 Jan 2016 #4

    Check device settings in Device manager to make sure that the option to allow the keyboard and mouse to bring it out of sleep. Same thing with the bios, which I would do from the actual bios, not the OEM tool.
      My ComputerSystem Spec

  5.    10 Feb 2016 #5

    bro67 said: View Post
    Check device settings in Device manager to make sure that the option to allow the keyboard and mouse to bring it out of sleep. Same thing with the bios, which I would do from the actual bios, not the OEM tool.
    You're saying this SHOULD or should NOT be checked?
      My ComputerSystem Spec


  6. Posts : 3,439
    EL Capitan
       10 Feb 2016 #6

    Phlegmbot said: View Post
    You're saying this SHOULD or should NOT be checked?
    This is a month old thread. If you are having an issue with your own computer, you need to start your own thread.
      My ComputerSystem Spec


 

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