Black screen after downloading


  1. Posts : 1
    Windows 7
       #1

    Black screen after downloading


    I'm not tech savvy, but I downloaded windows 10 on my laptop today and now I have a black screen. I have shut down my laptop and restarted it and the windows emblem comes up then goes to black screen again. My hubby's mad about this and I need to know how to fix this problem. Please help!!!
      My Computer


  2. Posts : 364
    Windows 10
       #2

    Black Screen during installation Please read:


    Boot from the Windows 10 DVD
    How to download official Windows 10 ISO files
    a) At the Install Now screen
    b) Click Repair your computer
    c) Click Advanced Options
    d) Click Troubleshoot
    e) Click Startup repair
    f) Follow the on screen instructions
    See if this helps
    or
    Boot from the Windows 10 DVD
    a) At the Install Now screen
    b) Click Repair your computer
    c) Click Advanced Options
    d) Click Safe Mode
    If you get an error message saying that ‘installation cannot be completed in safe mode’, then press Shift+F10 key. That will open
    Command Prompt, from command prompt open Device Manager by typing devmgmt.msc in the command prompt and then disable the display adapters and check if you are able to boot in normal mode.
    If this allows you to boot to the normal mode and complete the installation process then go ahead and first update the display adapter
    drivers from the manufacturer’s website and check if the computer works fine.
    http://answers.microsoft.com/en-us/i...2-b1201f735683
      My Computer


 

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