1. Joined : Jan 2016
    Posts : 2
    Windows 10
       14 Jan 2016 #1

    Lost All Files After Switching to Windows 10


    My daughter upgraded to Windows 10 on her laptop recently. She lost all of her word documents and most everything else that was saved on her computer. Has this happened to anyone else and is there a way to get the files back? She is a college student and has lost all of her school files from the last three years.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Maine
    Posts : 21,028
    Windows10Pro 64Bit on 2 DeskTop Computers
       14 Jan 2016 #2

    Is their a Windows.old folder on her C-drive when upgrading your OS windows will create this folder. Its a backup of all the files on computer before the upgrade. Also......if she did a image backup before upgrading, or maybe a restore point that is available.
    The Windows.Old folder might be the best method thou.....IF its still on her C-drive
      My System SpecsSystem Spec


  3. Joined : Jan 2016
    Posts : 2
    Windows 10
       14 Jan 2016 #3

    There is a windows.old folder but she isn't finding anything in the folders within windows.old. If she goes back to Windows 7 will it restore all of her stuff? She did not do a backup prior to the upgrade.
      My System SpecsSystem Spec


  4. Joined : Mar 2015
    Philadelphia
    Posts : 1,078
    Windows 10 Pro x64
       14 Jan 2016 #4

    This is also a good teaching moment. It isn't important if it's not backed up. If it is, back it up.
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       14 Jan 2016 #5

    No, restoring to Windows 7 will not bring the file back.

    Try installing Everything Search and let it start when the install ends so it builds it's index. Usually take 20 to 30 seconds.

    Then in the search line enter

    ext:doc and ext:docx

    See if any of the files are found.
    If yes, right click on one and select Open path.
      My System SpecsSystem Spec

  6.    14 Jan 2016 #6

    MiniTool Power Recovery might do the trick. There are several very good folder/file recovery programs, free and fee. It will not be easy - this recovery process.
      My System SpecsSystem Spec


  7. Joined : Mar 2015
    Philadelphia
    Posts : 1,078
    Windows 10 Pro x64
       14 Jan 2016 #7

    Recuva is another free recovery software that works very well.
      My System SpecsSystem Spec


  8. Joined : Apr 2015
    Posts : 95
    win 10 pro
       14 Jan 2016 #8

    Do you have the habit of automatic backup ? I am using OneDrive for backup . If yes , you can recover your files from backup up . If not , open up the C drive where you find the "old windows" file, instead of clicking on "old windows" just click on the "users" file in the current version. All of your old stuff should be accessible from there. If you delete it, maybe your could not find your files back. You can also try their proposal , try some data recovery tool , recuva , easeus and so on .
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 18
    windows 10
       14 Jan 2016 #9

    I went from 8.1 to windows 10 on both my Surface Pro2 and my HP desktop and all my files, word documents, etc are still there.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Lost Desktop Files
I'm worried I may have done something very stupid. I just moved to another country and forgot my extra hard drive, so I didn't back up my files before upgrading to Windows 10. The installation went fine. After the install was done, I tested out a...
General Support
Lost Files
I'll try and put this in order and hopefully there is an answer after my daughter being in tears twice yesterday. She got a new Lenovo laptop fro Christmas with Windows 8 She made a back up on her desktop of all the photos on her iPhone - called...
General Support
All Files within My Documents lost
After a recent upgrade to Windows 10 pro I lost all my files within my documents The funny thing is that all files within my pictures and video, music were not affected. Has anyone else experienced this or knows what to do?
General Support
Lost files and folders on desktop after windows 10 upgrade
Hello, I upgraded from windows 7 to windows 10 over 4 days ago. After windows 10 was up, all the folders/files in my desktop were moved somewhere. I did a file search and moved them back to the desktop. I was on a general user admin account. Shortly...
General Support
Cannot Get to Open Excel Files After Switching to Another App
I installed Windows 10 2 days ago. I am using Excel, sometimes with 3 files open at once. If I switch over to a another program, I cannot get back to my Excel files. I have tried clicking the Excel icon in the Taskbar and then clicking the files,...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:07.
Find Us
Twitter Facebook Google+



Windows 10 Forums