1.    10 Jan 2016 #1
    Join Date : Jul 2015
    Posts : 7
    Windows 10 Pro x64

    Windows Storage Files; Can't Delete?


    Hey guys, Windows 8.1 veteran here. I'm also a good-standing member on EightForums. I always try to post my new topics in the appropriate section, but if I'm wrong, you can move me.

    Anyway... On to the issue.

    For Christmas, I received an ASUS Transformer T100-HA, which is essentially a Windows 10 tablet with a keyboard docking platform. I love it. Not entirely a fan of Windows 10 yet, but it is somewhat growing on me.

    In the Windows 10 Settings panel, under the Storage options and the main OS drive, (a built-in 64GB SSD) I have the option to clear out temporary files and other data that is taking up space where it is not needed.

    However, when I click the button to delete temporary files, it tells me to wait a moment, then goes back to showing the 16.4GB of occupied space that it had before.

    I need help figuring this out.

    Any and all assistance is appreciated.
      My ComputerSystem Spec
  2.    10 Jan 2016 #2
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,288
    Windows 10 Home

    This option (I take it you mean at Settings / System / Storage ) is problematic (or "buggy" if you will) and there is discussion of it in another thread.

    Your best bet for now, IMO, is that you go into File Explorer, right click for Properties of C: drive, and run the Disk Cleanup wizard. There's also a "Clean up system files" button that becomes available once it does the initial scan for files to clean up which can give an extended sweep to clean out various system / install / update / error logging / temporary files.
      My ComputerSystem Spec
  3.    11 Jan 2016 #3
    Join Date : Jul 2015
    Posts : 7
    Windows 10 Pro x64
    Thread Starter

    OK, to quote a popular movie.... "You SO totally rock, dude!"

    You just solved a problem in minutes that I was literally digging for hours to find an answer for, and unlike me, you got results.
      My ComputerSystem Spec
  4.    11 Jan 2016 #4
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,288
    Windows 10 Home

    Quote Originally Posted by Silverhand92 View Post
    OK, to quote a popular movie.... "You SO totally rock, dude!"

    You just solved a problem in minutes that I was literally digging for hours to find an answer for, and unlike me, you got results.
    ood job, Silverhand! I'm glad I could uncover a nugget for you!
      My ComputerSystem Spec
  5.    06 May 2016 #5
    Join Date : May 2016
    Posts : 1
    Windows 10

    I have the same problem that Silverhand92 initially reported. I've created a image document of screen grabs to show you what I've tried, and what I've managed to do so far. I hope it posts and that it will enlarge enough to where you can read it. Just in case the picture doesn't load for you, here's a basic description of what I've done, and the results (or lack thereof) I've gotten.

    Click image for larger version. 

Name:	clean up.jpg 
Views:	18 
Size:	63.2 KB 
ID:	78431

    I am using Win10 btw. I have gone to Settings/Control Panel/Storage/Temporary Files. It says I am using 7.34GB. I click Delete Files, and it tells me it's working on it and check back in a bit. I checked back 5 mins later, no change. 30 mins later, no change, 2 hours later, no change. I let it run overnight and checked it when I got up this morning, still no change.

    I then went into File Explorer, clicked OS (C, and Properties, and it tells me I am using 905GB of 911GB, and have 5.50GB Free space. When I click Disk Cleanup, the box opens up saying that I have 46.9MB Temporary Internet Files, and then another item below that that says 4.10 Temporary files. Everything else "Downloaded Program Files", "Delivery Optimization Files", and Recycle Bin are at 0% and the whole thing obviously comes to 53.7MB I can free up.

    First of all, why such a big difference in the reported from the Temporary Files between the Temp files in the settings menu and the cleanup menu? Why won't trying to delete Temp files through the Control Panel (Settings menu) do ANYTHING? And why does the Disk Cleanup report say it would clean up such a small amount of space?

    Any help would be appreciated. I am not in favor of downloading some other Cleanup Program however to delete files that Windows should be capable of cleaning up or deleting itself, as was suggested on another thread.

    Thanks
      My ComputerSystem Spec
  6.    06 May 2016 #6
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,288
    Windows 10 Home

    Quote Originally Posted by XTATIC View Post
    I have the same problem that Silverhand92 initially reported. I've created a image document of screen grabs to show you what I've tried, and what I've managed to do so far. I hope it posts and that it will enlarge enough to where you can read it. Just in case the picture doesn't load for you, here's a basic description of what I've done, and the results (or lack thereof) I've gotten.<SNIP>
    I am using Win10 btw. I have gone to Settings/Control Panel/Storage/Temporary Files. It says I am using 7.34GB. I click Delete Files, and it tells me it's working on it and check back in a bit. I checked back 5 mins later, no change. 30 mins later, no change, 2 hours later, no change. I let it run overnight and checked it when I got up this morning, still no change.

    I then went into File Explorer, clicked OS (C, and Properties, and it tells me I am using 905GB of 911GB, and have 5.50GB Free space. When I click Disk Cleanup, the box opens up saying that I have 46.9MB Temporary Internet Files, and then another item below that that says 4.10 Temporary files. Everything else "Downloaded Program Files", "Delivery Optimization Files", and Recycle Bin are at 0% and the whole thing obviously comes to 53.7MB I can free up.

    First of all, why such a big difference in the reported from the Temporary Files between the Temp files in the settings menu and the cleanup menu? Why won't trying to delete Temp files through the Control Panel (Settings menu) do ANYTHING? And why does the Disk Cleanup report say it would clean up such a small amount of space?

    Any help would be appreciated. I am not in favor of downloading some other Cleanup Program however to delete files that Windows should be capable of cleaning up or deleting itself, as was suggested on another thread.

    Thanks
    Welcome to TenForums, XTATIC.

    1) Settings / System / Storage/Temporary Files route can be problematic. I think the basic answer to what you're asking, including "why the big difference" is that "Temporary Files" found under Settings / System / Storage is defined some other way and is not the same as "Temporary Internet Files" in disk cleanup.

    2) Did you proceed with clicking the "Cleanup System Files" button shown in your screenshot? If so, what was the result? It will then scan for other categories of files that can be taking up quite a bit of space.

    3) Ultimately, if 2) above doesn't give you satisfaction, I would recommend you try either one of the following 2 free programs (which are often recommended here at TenForums, I have no stake in or relationship with the authors) to examine your disk and narrow down where the data is:



    P.S. - I'm assuming that your System Protection is not set to store an "overkill" volume of restore points on your system - check the size of your hidden "System Volume Information" folder in the root of your system disk to find an indication of that.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
General Tips Set Recycle Bin to Permanently Delete Files Immediately in Windows 10
The Recycle Bin provides a safety net when deleting files or folders. When you delete any of these items from your hard disk, Windows places it in the Recycle Bin and the Recycle Bin icon changes from empty to full. If you have multiple hard...
Tutorials
Solved Windows 10 won't delete temporary files
Under settings>disk space>C:>temporary files you can delete temporary files, it says that it's deleting the temporary files and you should come back later for the results. How long does this take? When i'm closing this menu and come back later it's...
Performance & Maintenance
Temporary Internet Files Cant Delete Windows 10
hi guys, cant deleit more than 6 gb Temporary Internet Files I try ccleaner and all stuuf but still see 6GB any ideas? :)
Browsers and Email
*** How To Fix > Windows Takes Long Time To Delete Files ***
Here is the simple solution to fixing the Windows 10 taking long time to delete files and folders problem. THE PROBLEM: When you delete a big file (or folder) or lots of files in File Explorer, you notice in the popup window the green...
General Support
Does windows 10 give you an option to delete person files from old OS?
Hi guys, I'm new to this forum :-) by the way so sorry if do anything wrong I want to start afresh with Windows 10 and have a clean installation of it without my old cluttered files. Does the installation give you an option to delete your old...
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:34.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums