1.    08 Jan 2016 #1
    Join Date : Jan 2016
    Michigan, USA
    Posts : 4
    Windows 10 64-Bit

    Unexplained PC Reboot (Kernel-Power 41 (63) Error)


    My PC will randomly reboot when in the middle of any video game. It has not happened while I am not in a game (from what I can remember). It goes to a straight black screen, so no BSOD.

    My CPU is running no hotter than 45 Celsius. It has only happened after being ran for 2 hours or more. There is NO error message upon shutdown/reboot, and I also ran a virus scan with MalwareBytes and found nothing. Event Viewer shows the "Kernel-Power 41 (63)" error.

    After the reboot, it goes to my lock screen with no error message. It also loads everything on my desktop/taskbar abnormally slow.

    The only thing new before the issue:
    -Gigabyte Gaming 7 Motherboard
    -Intel i7 4790k
    -NZXT Phantom 530 (Case)
    -Cooler Master Hyper 212 EVO (CPU Cooler)

    My PC Specs are as follows:

    CPU: i7 4790k
    Motherboard: Gigabyte Gaming 7
    Ram: G.Skill Ripjaws X-Series 16GB (8GBx2) 1600mhz
    GFX: EVGA GeForce GTX 670 FTW 4GB D5
    PSU: InWin 850w Bronze
    HDD: Western Digital Blue 1TB 7200 RPM
    SSD: Samsung 850 EVO 250 GB
    Monitor: 3 ASUS 24" (One is 144hz, Two are 60hz)

    If there is any info I missed/you need please let me know and I will supply it ASAP. I would greatly appreciate any and all help.
      My ComputerSystem Spec
  2.    08 Jan 2016 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,249
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Hello Outgoingjake and welcome to the Forums. Until someone comes along with some better ideas, try uninstalling all Gigabyte Utilities you have installed. They often cause all kinds of problems.
      My ComputersSystem Spec
  3.    08 Jan 2016 #3
    Join Date : Jan 2016
    Michigan, USA
    Posts : 4
    Windows 10 64-Bit
    Thread Starter

    Quote Originally Posted by essenbe View Post
    Hello Outgoingjake and welcome to the Forums. Until someone comes along with some better ideas, try uninstalling all Gigabyte Utilities you have installed. They often cause all kinds of problems.
    Thank you for at least trying to help. When I installed all drivers from my motherboard CD, I didn't choose any of the Utility programs. I only chose what was absolutely necessary, so I don't believe that is the issue.

    Again, although, thank you for trying. Hopefully my issue is resolved soon, it is annoying to have my PC reboot in the middle of playing a game!
      My ComputerSystem Spec
  4.    08 Jan 2016 #4
    Join Date : Nov 2015
    Posts : 299
    Win-10 Pro x64

    I was curious about that error message so I did some checking.

    As suspected, there were MANY suggestions, but one indicates that it might be a sound driver issue. See HERE.

    Long shot, but I wanted to pass it along just in case, as several sites indicated drivers as the possible culprit.


    b1rd
      My ComputerSystem Spec
  5.    10 Jan 2016 #5
    Join Date : Jan 2016
    Michigan, USA
    Posts : 4
    Windows 10 64-Bit
    Thread Starter

    Quote Originally Posted by b1rd View Post
    I was curious about that error message so I did some checking.

    As suspected, there were MANY suggestions, but one indicates that it might be a sound driver issue. See HERE.

    Long shot, but I wanted to pass it along just in case, as several sites indicated drivers as the possible culprit.


    b1rd
    Thank you very much for the reply. I followed the link and used the program they linked to update all of my drivers. Unfortunately, I have JUST replaced (literally 20 minutes ago) my PSU. Because of this, I will not know whether or not the audio driver issue fixes my issue.

    The program however, gave me multiple OBSOLETE driver issues, including at least one that it stated was over NINE YEARS OLD.

    Realtek High Definition Audio: https://i.imgur.com/muqq4ak.png
    Intel Display Audio: https://i.imgur.com/PBEoiwv.png
    Multiple Misc. Drivers: https://i.imgur.com/Qaly739.png

    I hope this post can help others in distress with this same error.
    If the new PSU/Driver Updates fix my issue, then I will be sure to update everyone.

    If it doesn't, well, I won't be very happy. lol
      My ComputerSystem Spec
  6.    10 Jan 2016 #6
    Join Date : Jan 2016
    Michigan, USA
    Posts : 4
    Windows 10 64-Bit
    Thread Starter

    So - my issue seems to have been fixed. I cannot confirm whether or not it was the PSU or Drivers, unfortunately.

    If anyone with this issue does come across this topic, update your drivers first to see if that fixes the problem. If it doesn't; then the new PSU must have done it.
      My ComputerSystem Spec
  7.    04 Nov 2016 #7
    Join Date : Nov 2016
    Posts : 1
    windows 10

    In my case, I had to change my "PCI Express" power savings to "off" and Hard disk to "Never" turn off inside Advance settings of "Power options". Hope someone finds this useful.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Power Kernel 41 Error, During Gaming, Possibly Software?
Hi everyone. My name is David. I have built my first computer this week but I have encountered a persistent problem. I have not done any overclocking because i do not know how. Anyways, My computer would randomly restart during and out of ...
BSOD Crashes and Debugging
Reboot error message "kernel security check failure"
Please help. When my Toshiba Satellite L655 laptop was rebooted I got the above error. This laptop was upgraded from Win 7 to Win 10 about a month ago. I don't know if this is related or not but two days prior to this error today, the battery...
BSOD Crashes and Debugging
MSI GT80 Brand New, Critical Kernel-power Error 41 task 63
33088 Please help. I have tried all the previously mentioned fixes such as activating/deactivating suspect speakers, deleting Norton, checking on PSU, etc. Any help would be appreciated. I uploaded the necessary file as per the forum's posting...
BSOD Crashes and Debugging
BSOD error 0x124, kernel power while playing games after 1-2 hours
Hello, I have been having problems with Kernel power error. It has been causing bsods while playing games for more than a hour. I am suspecting it is a problems with my drivers, or that it is my system. Specs: 4690k stock 980ti EVGA acx+ ASUS...
BSOD Crashes and Debugging
Kernel Power Error every 30min? No ATI card. Help needed.
What about AMD machines that have Nvidia Graphics cards? I assisted my Aunt with an upgrade to Windows 10 and now her machine is having this problem as well. I have browsed through her display devices remotely in device manager, and I only see the...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:44.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums