After Upgrade Can't Access BIOS to Change Boot Order for W7 Reinstall

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  1. Posts : 222
    Windows 10 Home Premium-1803
       #1

    After Upgrade Can't Access BIOS to Change Boot Order for W7 Reinstall


    Have a Lenovo H420 desktop that was upgraded about 2 months ago. We backed up everything and want to reinstall Windows 7.

    But I can find no way to get into the Setup screen. I've gone to Settings, Update & Security, Advanced Startup and Restart Now. But I have no option to Use a Device. If I choose Troubleshoot then Advanced Options, the subsequent screen has no option for UEFI Firmware Settings.

    I've disabled Fast Boot through Power Options in the Control Panel, then tried F2 and the Delete key when starting. Nothing...

    The fact that I can't do something that was so easy in Windows 7 is enough reason in itself to remove 10. Throw in the fact that the scanner part of my printer no longer works is just icing on the cake. I have the Windows 7 disk. I just can't figure out how to use it.
      My Computer


  2. Posts : 13,955
    Windows 10 Pro X64 21H1 19043.1503
       #2

    According to the mamual:

    2.3 System Setup

    System Setup configures the network configuration for the Lenovo Rescue
    System to ensure your Rescue System can connect to internet. In addition, System
    Setup sets and manages all passwords for the Lenovo Rescue system.

    2.3.1 Launch
    Repeatedly press and release the F2 key when turning on the computer until the
    Lenovo Rescue System open, then select System Setup.

      My Computers


  3. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #3

    As I already said I've disabled Fast Boot through Power Options in the Control Panel, then tried F2 and the Delete key when starting. Nothing...
    I sort of figured that when I mentioned the F2 option, it was understood that I was 'repeatedly pressing and releasing' the F2 key.
      My Computer


  4. Posts : 17,351
    Windows 11 Pro
       #4

    Is the F2 key assigned another function? For example mine is assigned as decrease screen brightness. When restarting the computer you might have to hold down the FN key while repeatedly pressing F2 to make it the actual F2 keystroke vice the function assigned to it.

    Also to ensure you are going all the way back to a pure bios bootup, hold down the shift key when clicking Shutdown or Restart from the power icon in Windows 10 (although normal "restart" is supposed to go back all the way to a pure bios bootup).
      My Computer


  5. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #5

    NavyLCDR said:
    Is the F2 key assigned another function? For example mine is assigned as decrease screen brightness. When restarting the computer you might have to hold down the FN key while repeatedly pressing F2 to make it the actual F2 keystroke vice the function assigned to it.

    Also to ensure you are going all the way back to a pure bios bootup, hold down the shift key when clicking Shutdown or Restart from the power icon in Windows 10 (although normal "restart" is supposed to go back all the way to a pure bios bootup).
    I think that the fn key is a feature I've only ever seen on laptops. My unit is a desktop, and at any rate the F2 on my keyboard is only an F2.

    Funny that your second paragraph only displayed when I hit 'Reply with quote'. But I had already tried the <shift> + Shutdown without success.
      My Computer


  6. Posts : 17,351
    Windows 11 Pro
       #6

    Is your keyboard a USB keyboard, or wireless with a USB receiver? If so, is it plugged into a USB 3.0 port? Some motherboards won't support USB 3.0 until a driver is loaded, so try moving it to a USB 2.0 port.
      My Computer


  7. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #7

    NavyLCDR said:
    Is your keyboard a USB keyboard, or wireless with a USB receiver? If so, is it plugged into a USB 3.0 port? Some motherboards won't support USB 3.0 until a driver is loaded, so try moving it to a USB 2.0 port.
    USB keyboard.
      My Computer


  8. Posts : 17,351
    Windows 11 Pro
       #8

    Also have you tried resetting the CMOS by using the reset jumper on the motherboard or disconnecting all power and removing the CMOS battery?
      My Computer


  9. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #9

    NavyLCDR said:
    Also have you tried resetting the CMOS by using the reset jumper on the motherboard or disconnecting all power and removing the CMOS battery?
    No. What do you think that will do? Enable F12? Enable F2? Bring back the Use a Device option? I'm certainly willing to do that, but to what end? I need guidance on what to do after resetting the CMOS.
      My Computer


  10. Posts : 17,351
    Windows 11 Pro
       #10

    There may be some setting in bios that is either keeping it from detecting the keystrokes during startup or keeping Windows 10 from seeing the UEFI function of the bios to restart into.

    But - before you do that - from an elevated command prompt ("run as administrator" command prompt), type reagentc /info

    What result do you get?

    You should see something like this:
    C:\Windows\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:

    Windows RE status: Enabled
    Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE
    Boot Configuration Data (BCD) identifier: 1151b248-a79b-11e5-bf5e-9f42bd5449b1
    Recovery image location: \\?\GLOBALROOT\device\harddisk0\partition1\sources
    Recovery image index: 2
    Custom image location:
    Custom image index: 0

    REAGENTC.EXE: Operation Successful.
    If you see Windows RE status as Disabled and/or the Windows RE location is blank, that is why you don't have a fully functioning advanced startup/troubleshooting menu.
      My Computer


 

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