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  1.    05 Jan 2016 #21
    Join Date : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 3,546
    insider build 10586.3 win10 pro 64

    Quote Originally Posted by Gumtree View Post
    Yes that is correct. The app only causes the problem if I am in my regular user acct when I use it.
    so there is nothing wrong, really, ,it normal to have to login when going from one acct to the other
      My ComputerSystem Spec
  2.    05 Jan 2016 #22
    Join Date : Aug 2015
    Posts : 54
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by caperjack View Post
    so there is nothing wrong, really, ,it normal to have to login when going from one acct to the other
    Yes when going from one acct to another. No, it should not be normal when going from one app to another, especially if the user is not explicitly aware of the changes being made or their consequences.

    As I said earlier, the first time this happened to me:

    1) I could not understand why the password page had suddenly appeared on the subsequent bootup.
    2) I did not realize that the sudden appearance of the password screen was linked to my use of the feedback app the night before.
    3) I did not understand that it required my Microsoft account password, which I had only ever used before when logging into my account on the Microsoft website. I have always used a User acct without password for Windows.
    4) I tried random numbers and digits but of course it would not let me back into Windows.
    5) I asked the Microsoft Community for help and a support engineer replied that I need to boot in safe mode. He did not seem to understand that I could not get back into Windows because I did not understand what password it required. He did not know what I meant by a password. LOL!
    6) Due to my total bewilderment I ended up re-installing Windows 10 from a back up that I had made 2 days earlier. This took considerable time, which I only now see had been a total waste of time. I only had to use my Windows account password. But it didn't actually ask me for that explicitly and at that time I did not know that this was the password it required.

    In short, Windows apps should be designed to be "user friendly", not "user bewildering".

    You well may laugh at my "comedy of errors", but I came across another Windows 10 forum on which many people had also been bewildered by the sudden appearance of the password screen. Some had become so frustrated that they had resorted to re-installing Windows. Many ideas were posted about the reasons for the problem. Some thought it came about due to a bad update, or an update that had not installed properly, or was not finished installing. The irony is that none of them considered the feedback app, which they had all no doubt been using to contact Microsoft about the problem.
    Last edited by Gumtree; 05 Jan 2016 at 23:14.
      My ComputerSystem Spec
  3.    06 Jan 2016 #23
    Join Date : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 3,546
    insider build 10586.3 win10 pro 64

    sorry ,but I have no more answers or suggestions for you .I would just stop using it I guess
      My ComputerSystem Spec
  4.    06 Jan 2016 #24
    Join Date : Aug 2015
    Posts : 54
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by caperjack View Post
    sorry ,but I have no more answers or suggestions for you .I would just stop using it I guess
    Yes I am not going to use it again. But at least if I do use it I know why I get the password screen on next boot up.

    Thanks again for your suggestion about the accounts. Once I understood what was going on it began to make sense and the problem was soon solved.
      My ComputerSystem Spec
  5.    06 Jan 2016 #25
    Join Date : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 3,546
    insider build 10586.3 win10 pro 64

    good luck and happing computing
      My ComputerSystem Spec

 
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