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#1
Windows 10 hangs on boot, have to do hard shut down
I helped a buddy with his PC which he recently upgraded from windows 7 to windows 10. I am not a fan of upgrades I rather do a clean install on every computer I work on but he didn't have the installer for a lot of software he had install. I removed some PC tools software because he asked me what it was and I told him he didn't need it but then I restarted the PC and it was taking forever stuck at the windows circle. So I powered off the computer with the power button and from then it was hit or miss sometimes I would restart and it would work fine and sometimes it would stay stuck at the windows circle. He told me it wasn't that slow before but he never did restarts back to back like I did, he usually turns it on for the day and off when he doesn't need it. Does anyone know what I could do to solve the issue? I wouldn't think that removing PC tools would cause this, I assume maybe the system was like that since the upgrade to windows 10?