1.    29 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 2
    Windows 10

    Safe mode..


    So, I encountered a virus that prevented me from using my antivirus. Consequently I entered safe mode to try to use my antivirus. I realize now that that makes no sense, since apparently you can't make analysis in safe mode. But that's is not the point. When I tried to leave safe mode I saw that the check mark was already ticked off. Just in case I ticked it again and unticked it to see if that would exit safe mode, but appearentry it didn't. So I tried to enter 'real' safe mode, which f*cked up my computer. First my screen was all zoomed in and I couldn't use anything. When I left safe mode, I still returned to the state I described earlier(practically safe mode(no wifi, sound etc.) but the checkmark was not ticked. Next I tried it again, but this time I ticked safe mode not on minimal but on active directory repair. Now I cannot enter my desktop. The screen is zoomed in on the screen where you normally enter the password, with no option for me to enter the password.
    Does anyone know how I can get out of the home screen and leave the safe mode?
    Do you think it has something to do with the virus or is it just my incapability?
      My ComputerSystem Spec
  2.    29 Dec 2015 #2
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by AlbertE View Post
    So, I encountered a virus that prevented me from using my antivirus. Consequently I entered safe mode to try to use my antivirus. I realize now that that makes no sense, since apparently you can't make analysis in safe mode. But that's is not the point. When I tried to leave safe mode I saw that the check mark was already ticked off. Just in case I ticked it again and unticked it to see if that would exit safe mode, but appearentry it didn't. So I tried to enter 'real' safe mode, which f*cked up my computer. First my screen was all zoomed in and I couldn't use anything. When I left safe mode, I still returned to the state I described earlier(practically safe mode(no wifi, sound etc.) but the checkmark was not ticked. Next I tried it again, but this time I ticked safe mode not on minimal but on active directory repair. Now I cannot enter my desktop. The screen is zoomed in on the screen where you normally enter the password, with no option for me to enter the password.
    Does anyone know how I can get out of the home screen and leave the safe mode?
    Do you think it has something to do with the virus or is it just my incapability?
    Hi Albert and welcome to Tenforums.

    I'm not sure what checkmark you're referring to, but if you've got an infection, perhaps you should try the Kaspersky Rescue Disk. You would need to download it on another computer, and burn it to a disk. Then boot your infected computer from it, and run the scan. More on how to use it here:
    How to Use the Kaspersky Rescue Disk to Clean Your Infected PC

    Once you have the infection cleared, you should be able to normally boot into the OS.
      My ComputerSystem Spec
  3.    30 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi Albert and welcome to Tenforums.

    I'm not sure what checkmark you're referring to, but if you've got an infection, perhaps you should try the Kaspersky Rescue Disk. You would need to download it on another computer, and burn it to a disk. Then boot your infected computer from it, and run the scan. More on how to use it here:
    How to Use the Kaspersky Rescue Disk to Clean Your Infected PC

    Once you have the infection cleared, you should be able to normally boot into the OS.
    Ok, thank you for the information. I'll be sure to try this out. But I still not certain of how I am supposed to get out my home screen. When I boot my computer I am stuck in the lower corner of the home screen with no option for me to enter my password. The check mark I was referring to is the safe mode one in the boot tab of the msconfig window
    Again thank you for your help, and I hope that someone can help me with this!!
      My ComputerSystem Spec
  4.    30 Dec 2015 #4
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by AlbertE View Post
    Ok, thank you for the information. I'll be sure to try this out. But I still not certain of how I am supposed to get out my home screen. When I boot my computer I am stuck in the lower corner of the home screen with no option for me to enter my password. The check mark I was referring to is the safe mode one in the boot tab of the msconfig window
    Again thank you for your help, and I hope that someone can help me with this!!
    Ah, okay. So, once you've cleared out the infection(s), you can boot into advanced recovery and restore your system to an earlier time, using a restore point from BEFORE you got the infection. That should get you to the login screen.
    System Restore Windows 10 - Windows 10 Forums

    Actually, if you have a restore point that exists from before you were infected, you should be able to restore your system to that, and not be infected either. (I would still be running scans though - sometimes these infections sit on your computer and execute at a later date.)
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
W10 Safe mode
I have been told that you can enter Safe Mode in W10 by holding the Shift key at startup and tapping the F8 key, do you know if this is correct? (I had a crash after holding he shift key so didn't get any further)
General Support
Solved Cannot get out of Safe Mode
I was having difficulty with flashing and went into safe mode to try to figure out which program was causing it but now whenever I reboot I am still in Safe Mode.
General Support
Solved can't get out of safe mode
Hello, I was having trouble with a usb drive and found a tutorial that suggested I go into safe mode to fix it. Due to there not being an F8 boot command screen any more I had to go into msconfig to change how the computer starts up.. which is...
General Support
Solved Safe mode problem
I set my settings in msconfig to boot into safe mode. I have now logged into the desktop whilst in safe mode and I notice hardly anything shows. The only icon in the system bar is the notification center, cortana bar shows but does nothing when you...
General Support
Solved Safe mode problem
I booted into safe mode and it is not functioning. So I can't get to msconfig to uncheck safe mode boot. Is there a way to access the advanced boot menu before booting into Windows? Used to be F8 but doesn't seem to work in windows 10. Help please
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:45.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums