New
#1
Lost Files
I'll try and put this in order and hopefully there is an answer after my daughter being in tears twice yesterday.
She got a new Lenovo laptop fro Christmas with Windows 8
She made a back up on her desktop of all the photos on her iPhone - called the folder 'Phone'
She also moved all her music from her phone into a Mix file in Music folder.
Then we decided to upgrade to windows 10.
After the update it appeared but no desktop folder - panic not, I found it in Windows 8/ user file /desktop - so I transferred it to the W10 desktop checked all the photos were there and also found her music and transferred that to the MUSIC file.
All happy - then we logged off. When we logged back on the photo file had vanished (despite a msg saying all your folders are wher you left them!) and wasn't in the W8 folder and also her music had also vanished - not a problem restoring the music - but she deleted photo's off her phone after we'd checked they were definitely on desktop??
Now I watch CSi - I know that file must be somewhere?????
Please help?