1.    27 Dec 2015 #1
    Join Date : Aug 2015
    Posts : 78


    My sons laptop is getting that error message, it is a dell inspiron with window 7 upgraded to 10
    We think last update made it not usable
    All we get is blue screen and message in title
    Is there a way to uninstall last update from Microsoft
    He does not want to lose his files so we need a way to uninstall the update
    We cannot get to sfc /scannnow or safe mode
      My ComputerSystem Spec
  2.    27 Dec 2015 #2
    Join Date : May 2015
    Central IL
    Posts : 4,344
    Mac OS Sierra

    You need to do the "Dism" repair. DISM - Repair Windows 10 Image - Windows 10 Forums
      My ComputerSystem Spec
  3.    27 Dec 2015 #3
    Join Date : Aug 2015
    Posts : 78
    Thread Starter

    nothing works sofar

    dism did not work, f8 does not work, all computer says at any attempt of any kind is windows had a problem
      My ComputerSystem Spec
  4.    27 Dec 2015 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    You can use any live Linux CD/USB and boot into it. Do not install it. You can 'see' the other drives and can copy Paste User files and folders to another hard drive. I would suggest doing this first.

    This will explain the recovery options in Windopws 10 Failure to boot https://www.tenforums.com/tutorials/5...lure-boot.html

    Startup repair https://www.tenforums.com/tutorials/2...dows-10-a.html

    System restore System Restore Windows 10

    You may want to try system restore first, then startup repair then the other options, but I would try to recover your user files first although a refresh or restore is supposed to save them.
      My ComputersSystem Spec


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