1. Posts : 158


    My sons laptop is getting that error message, it is a dell inspiron with window 7 upgraded to 10
    We think last update made it not usable
    All we get is blue screen and message in title
    Is there a way to uninstall last update from Microsoft
    He does not want to lose his files so we need a way to uninstall the update
    We cannot get to sfc /scannnow or safe mode
      My Computer

  2. Posts : 8,681
    Mac OS Catalina

    You need to do the "Dism" repair. DISM - Repair Windows 10 Image - Windows 10 Forums
      My Computer

  3. Posts : 158
    Thread Starter

    nothing works sofar

    dism did not work, f8 does not work, all computer says at any attempt of any kind is windows had a problem
      My Computer

  4. Posts : 12,732
    Windows 11 Pro

    You can use any live Linux CD/USB and boot into it. Do not install it. You can 'see' the other drives and can copy Paste User files and folders to another hard drive. I would suggest doing this first.

    This will explain the recovery options in Windopws 10 Failure to boot

    Startup repair

    System restore System Restore Windows 10

    You may want to try system restore first, then startup repair then the other options, but I would try to recover your user files first although a refresh or restore is supposed to save them.
      My Computer


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