bad_system_config_info


  1. Posts : 158
    windows
       #1

    bad_system_config_info


    My sons laptop is getting that error message, it is a dell inspiron with window 7 upgraded to 10
    We think last update made it not usable
    All we get is blue screen and message in title
    Is there a way to uninstall last update from Microsoft
    He does not want to lose his files so we need a way to uninstall the update
    We cannot get to sfc /scannnow or safe mode
      My Computer


  2. Posts : 8,681
    Mac OS Catalina
       #2

    You need to do the "Dism" repair. DISM - Repair Windows 10 Image - Windows 10 Forums
      My Computer


  3. Posts : 158
    windows
    Thread Starter
       #3

    nothing works sofar


    dism did not work, f8 does not work, all computer says at any attempt of any kind is windows had a problem
      My Computer


  4. Posts : 12,732
    Windows 11 Pro
       #4

    You can use any live Linux CD/USB and boot into it. Do not install it. You can 'see' the other drives and can copy Paste User files and folders to another hard drive. I would suggest doing this first.

    This will explain the recovery options in Windopws 10 Failure to boot https://www.tenforums.com/tutorials/5...lure-boot.html

    Startup repair https://www.tenforums.com/tutorials/2...dows-10-a.html

    System restore System Restore Windows 10

    You may want to try system restore first, then startup repair then the other options, but I would try to recover your user files first although a refresh or restore is supposed to save them.
      My Computer


 

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