Windows 10: Update and Security tab error in Settings app

  1.    27 Dec 2015 #1

    Update and Security tab error in Settings app


    I just installed Windows 10 and need to update my antivirus. I need to access Windows Update but whenever I click on the Update and Security tab in the Settings app the tab opens but then the app freezes. This happens every time I do this so I cannot update my system. Any ideas on what to do would be appreciated.
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  2.    27 Dec 2015 #2

    Welcome to the forum!

    Are you using a 3rd party internet security software? If you are, and you have the licensing data backed up, uninstall and get Windows 10 situated and settled before reinstalling the 3rd party software, ensuring that it is W10- compatible.

    If you are not, might the problem be internet access-related?
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  3. Posts : 3,817
    insider build 10586.3 win10 pro 64
       27 Dec 2015 #3

    and if you are wanting to update windows defender ,try going to start and type in ,windows defender, and when it shows right click it and pint to taskbar ,then open it and try running the update from there.

    and if you are using 3rd party open it and run the update from with it .
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  4.    27 Dec 2015 #4

    I use NOD32 as my antivirus but Windows 10 deleted it. It prompted me to update in the action center but I accidentally deleted the message. This is one of the reasons why I need to access Windows Update, as well as an issue I have with Chrome not opening instantly after clicking but instead 10 minutes later.
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  5. Posts : 3,817
    insider build 10586.3 win10 pro 64
       27 Dec 2015 #5

    If this is a fresh install and not an upgrade , I world run the win10 setup from the desk top and do repair/update install
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  6.    27 Dec 2015 #6

    No it is an upgrade and I was previously using Windows 7
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  7. Posts : 3,817
    insider build 10586.3 win10 pro 64
       27 Dec 2015 #7

    paladinvaan said: View Post
    No it is an upgrade and I was previously using Windows 7
    I worried it was that , myself I have no issues with any of mine upgrades or clean installs ,so its hard for me to say what to do to fix it,, if it was my own and the win10 was activated ,I would backup all my important stuff and wipe it clean and do a fresh install of win10 ,starting over completely ,you would loose all programs and data from win7 you have on it now ,but it would in my opinion work better ..
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  •    30 Dec 2015 #8

    Same problem exactly here.......

    Cannot determine where the problem came from...

    I recently updated from Windows 8.1 with the reason to keep all my instances of programs and settings. So far not a problem except the Updates and Security tab and updating...

    Cheers, Geeviz.
    Last edited by Geeviz; 30 Dec 2015 at 16:55. Reason: more text
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  • Posts : 3,817
    insider build 10586.3 win10 pro 64
       30 Dec 2015 #9

    sometimes win10 will fix itself after a few shutdowns and reboots
      My ComputerSystem Spec

  •    31 Dec 2015 #10

    True... but this error is too huge to let it fix by only some restarts..... I'll prefer waiting for a fix or real solution
      My ComputerSystem Spec


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