Double blue arrows overlaying every folders and files after win 10.


  1. taniaz
    Posts : 4
    Window 10
       New #1

    Double blue arrows overlaying every folders and files after win 10.


    Double blue arrows overlaying every folders and files after win 10.-screenshot-35-.pngDouble blue arrows overlaying every folders and files after win 10.-screenshot-36-.png

    Hi malim, Ix07 and Ztruker

    I would deeply appreciate if you could kindly help me with almost similar issues (see attached-pic). Follow yours with no luck. Please direct me a bit details how to get rid of those double blue arrow overlaying folders and each files (>>).
    Happended after update to win 10.

    Os: Win 10
    Office: 2013.

    Looking forward
    Tania
    Last edited by Brink; 21 Dec 2015 at 17:56. Reason: moved to new thread
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  3. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #2

    Seems you have a software that uses file backup, seen this with Norton Internet Security and Norton Security with Backup, find the program and either shut off file backup this will get rid of this, unless you want to use it.
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  4. taniaz
    Posts : 4
    Window 10
    Thread Starter
       New #3

    jds63 said:
    Seems you have a software that uses file backup, seen this with Norton Internet Security and Norton Security with Backup, find the program and either shut off file backup this will get rid of this, unless you want to use it.
    Many thanks. I did not use Norton backup at all. But after window 10 update, files were restored from external hard drive (Files History = Backup) as per window/Microsoft suggestion.

    Looking forward!
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  6. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #4

    I never used File History but yes this save copies of files so in case you loose them, you can get them back, but do not think it puts an overlay like this on those files, maybe wrong since i never used it. I have Norton's and had a version with backup and it looked very much the same when option was selected in settings.
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  7. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #5

    Do you use Norton 360? If so,

    1. Open NAV 360
    2. Click 'Settings'
    3. Un check 'Back up system overlays'
    4. Restart

    Found here: Blue boxes w/ white arrows on icons?? - Forums - CNET and here: http://answers.microsoft.com/en-us/w...b-71a49661fed2
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  8. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #6

    Ztruker said:
    Do you use Norton 360? If so,

    1. Open NAV 360
    2. Click 'Settings'
    3. Un check 'Back up system overlays'
    4. Restart

    Found here: Blue boxes w/ white arrows on icons?? - Forums - CNET and here: http://answers.microsoft.com/en-us/w...b-71a49661fed2
    Said this, as i had Norton Internet Security 2014 which did the same thing, thread starter says he is not using it at all, but if he has it is it completely disabled, unchecked in settings.
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  9. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #7

    He said he didn't use Norton Backup, but did not mention Norton 360.

    I'd suggest downloading and running the latest Norton Removal Tool, see what it finds.
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  10. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #8

    Not sure what he uses , assuming Norton product as it was mentioned not using norton backup only
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  12. taniaz
    Posts : 4
    Window 10
    Thread Starter
       New #9

    Many thanks. It worked and resolved the problem. Although I never backup with Norton 360, it was spontaneously check (tick) at backup of Norton 360 setting. Naughty Norton.

    Best regards

    taniaz

    Ztruker said:
    Do you use Norton 360? If so,

    1. Open NAV 360
    2. Click 'Settings'
    3. Un check 'Back up system overlays'
    4. Restart

    Found here: Blue boxes w/ white arrows on icons?? - Forums - CNET and here: http://answers.microsoft.com/en-us/w...b-71a49661fed2
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  13. jds63
    Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       New #10

    Ztrucker was right, even if you are not using it if it is checked it will put the overlays on it. With New Norton Security you either buy with backup or without, but older versions had it in both 360 and Internet Security. Glad it is fixed ! YW
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