1.    17 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    Laptop shuts down when put into sleep mode


    Hi all first time poster,
    So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
    What I have tried:
    Changing all of the advanced power options
    Resetting my laptop (to before the issue started occurring)
    Restoring my laptop to factory settings
    Redownloading windows 10
    Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
    Updating the drivers that were suggested on the windows eight forums
    Downloading the chipset driver from Asus
    Downloading the ACHI Link Power Management and trying all the settings

    What I've done in the command prompt:
    sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
    I also tried the chkdsk command but there were no problems found

    When I started noticing the problem:
    After I downloaded VMware's player and created a virtual computer with Ubuntu

    I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!
    Laptop shuts down when put into sleep mode Attached Files
      My ComputerSystem Spec

 


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