Windows 10: Unable to shutdown fully? The fan keeps running Solved

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  1. Posts : 3,033
    Windows 10 Pro 64 bit
       03 Jan 2016 #31

    syberpro said: View Post
    At 2:25 the video shows a clean command. I did that and it cleaned all the partions and it worked wonders
    Amazed you could watch that shaky video, but if you feel this is solved by this you can marked it solved, otherwise leave it unsolved for awhile longer if you are not positive yet.
      My ComputerSystem Spec

  2.    04 Jan 2016 #32

    Haha, I told you my method would work!
      My ComputerSystem Spec

  3.    19 Sep 2016 #33

    Possible Solution

    This is working for some with this issue..

    You need to install an older Driver for Intel Management Engine Interface.

    Try this one First: Intel MEI Driver v10.0.30.1054 INF for manual installation
    Intel MEI Driver INF v10.0.30.1054

    If you still have reboot / restart / shutdown issues, try this one: Intel MEI Driver v9.5.24.1790 INF for manual installation
    Intel MEI Driver INF v9.5.24.1790

    Source of above drivers - Under Section D1: Intel Management Engine: Drivers, Firmware System Tools

    !!!!!!! IMPORTANT - Manual "Have Disk" Installation Required !!!!!!!

    1. Go to Device Manager
    2. Scroll down to System Devices and expand group
    3. Double Click "Intel Management Engine Interface"
    4. Driver Tab >>> Update Driver
    5. Click Browse My Computer for Driver Software
    6. Click Let Me Pick From a List of Device Drivers on My Computer
    7. Click "Have Disk" !!!
    8. Browse to Driver Folder and Select "heci.inf"
    9. Click "Yes" you want to install the driver even though it might not be for your hardware.
    10. Complete Installation, Click OK and Reboot.

    Important Notes: You can NOT use the self installer from Intel. It won't install on Windows 10. Just disabling Intel Management Engine Interface in device manager does not appear to resolve the problem.

    Issue: When rebooting / restarting / shutting down Windows 10 after the computer has been on for some time, Windows appears to reboot normally, but there is no bios post or beep, monitor is black but fans run. Issue usually happens after playing a 3D game.
    Last edited by Intrepid1; 19 Sep 2016 at 22:33.
      My ComputerSystem Spec

  4.    28 Sep 2016 #34

    This solution did not work for me after all. However, I found that my Sound Blaster Z was incompatible with my Asus Z170-A. When the card was removed, the problem was gone. Others online have mentioned the same incompatibility. I'm back to onboard audio which is nearly as good as the Z IMO.
      My ComputerSystem Spec

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