So many problems


  1. Posts : 1
    Windows 10
       #1

    So many problems


    I've had nothing but issues with my laptop since upgrading.
    1) minor but annoying thing my right click on my keypad also mouse cause the screen to go temporarily black and then it shuts down what ever you were right clicking on.
    2) I can't install any new software it keeps saying that windows is not installed correctly
    3) I tried factory reseting(while keeping my files) it but it fails, and says that it could not perform it.
    4) I had something pop up every time I started the computer saying that certain files were missing I can't remember which ones as I was able to remedy that, it had these letters in the file hopefully you'll know what I'm talking about, VCR, and VCP.

    Please help
      My Computer


  2. Posts : 2,935
    Windows 10 Home x64
       #2

    Hello.

    So I guess this is an update, right? If so, backup your sensitive data and, if your system is already activated, you should do a CLEAN INSTALLATION. Refer to the forum for help to do so.
      My Computer


  3. Posts : 42,635
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    Hi Codega, welcome to tenforums. Hopefully we can offer you some appropriate advice if we understand better.

    Which upgrade are you talking about?
    a. From Windows < 10 to Win 10? Which version is your current Win 10?
    (press Windows key + R, and in the run box type Winver)
    b. The November TH2 upgrade (Win 10 10240 to 10586)

    It will help too if you complete your system specs.
    System Specs - Fill in at Ten Forums - Windows 10 Forums

    Do you use disk imaging? If so, when was your last image created?

    Note: if you are referring to the Win 10 TH2 upgrade to build 10586 you can revert to the previous build within 30 days.

    Thanks!
      My Computers


 

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