Windows 10: Unable to shut down.
Unable to shut down.
My laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart. What???
I have already done this to try to stop it:
In the elevated command prompt, copy and paste the command below, and press Enter.
powercfg -h off
"The order to shut down" - how are you giving it? By using "Power -> Shut Down" command in Start Menu? Or by pressing the power button on laptop?
I use Power - Shut down in the start menu.
When I press the power button it also restarts - UNLESS I press the power button AFTER the false shutdown.
When I close the lid it also restarts - UNLESS I press the power button AFTER the false shutdown.
Problem seems to have been solved by uninstalling a Windows update of Nov. 19.2015
Last edited by oldtraveler; 06 Dec 2015 at 13:29.
Reason: Probably solved
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