1. Joined : Dec 2015
    Posts : 5
    7
       04 Dec 2015 #1

    Failed Windows 10 upgrade, where are data files stored?


    Hi,

    Trying to help out a friend who has lost all of his data after a Windows 10 upgrade failure (power was lost to the machine during upgrade).

    I am not trying to fix his machine, my main concern is to recover all of his data.

    I have removed the hard drive and have in in a caddy, but the data files are not where I expect them to be. In the Users folder, all the folders (Documents, Desktop etc) are empty.

    Any ideas where I can find the data?

    Thank-you
      My System SpecsSystem Spec


  2. Joined : Jul 2014
    UK
    Posts : 16,468
    Windows 10
       04 Dec 2015 #2

    Hi
    Welcome to the forum

    Only other possible place I can think if is in the C:\windows.old folder, you might find the data in here
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 5
    7
       04 Dec 2015 #3

    paulsalter said: View Post
    Hi
    Welcome to the forum

    Only other possible place I can think if is in the C:\windows.old folder, you might find the data in here
    Hi, thanks.

    unfortunately there is not a windows.old folder. The whole of the C drive is now only 1Gb in size!

    The D drive is named recovery, The E drive is named HP Tools and the F drive is named System (and contains one folder named BOOT)
      My System SpecsSystem Spec


  4. Joined : Jul 2014
    UK
    Posts : 16,468
    Windows 10
       04 Dec 2015 #4

    They sound like the recovery partitions

    I know there are ways to try and recover data from the drive, unfortunately this is not something I know much about
    Hopefully someone else who know more about this will be along later to help you out with some software options
      My System SpecsSystem Spec


  5. Joined : Dec 2015
    Posts : 5
    7
       04 Dec 2015 #5

    Thanks anyway
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 194
    Windows 10 Home
       04 Dec 2015 #6

    Ouch! Doesn't sound good if the C: is only 1 gb.
      My System SpecsSystem Spec


  7. Joined : Dec 2015
    Posts : 5
    7
       04 Dec 2015 #7

    SonicBlue said: View Post
    Ouch! Doesn't sound good if the C: is only 1 gb.
    I am hoping it is moved somewhere else during the process
      My System SpecsSystem Spec


  8. Joined : Dec 2015
    Posts : 5
    7
       07 Dec 2015 #8

    Any more ideas?
      My System SpecsSystem Spec


  9. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       07 Dec 2015 #9

    Sounds like file system corruption to me.
    Try running chkdsk /f against the drive, see if it can fix the problem.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved Data files not saving correctly [File names but zero byte files]
I have a problem with a program not saving preset data. Possibly due to harlink extenstion with only one piece of software. I use symbolic hardlinks on my system but I do not know if the following has any bearing on the issue with the software I...
Software and Apps
Possible to access data no longer stored in AppData/Local/Temp?
A few months ago I downloaded data somewhere and it was stored in C:/Users/mke48/AppData/Local/Temp. However it is no longer there as only files up to a few months ago are listed there. Is there any way at all I can access data stored there prior to...
General Support
Solved System Protection - Restore files. Where are they stored in Win 10 ?
Maybe someone knows where the System Restore files are stored on Windows 10 ? If so, please tell us or please post any info about subject. Thanks for your time...., Cliff M.
Performance & Maintenance
Where are Windows TEN "restore files" saved/stored on Windows 10
Where are Win10 restore files stored on this system ? I just upgraded to Win10, and it seems to be working fine. thanks for any info... acmanten
Performance & Maintenance
Solved Where GWX Files Are Stored
For anyone interested where all the GWX files(with types) & folders are, I've made a screenshot after using UltraSearch on my Windows 8.1 PC. To see it better just click the image a second time to make it even larger. For even more info just use...
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:51.
Find Us
Twitter Facebook Google+



Windows 10 Forums