1.    04 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 5
    7

    Failed Windows 10 upgrade, where are data files stored?


    Hi,

    Trying to help out a friend who has lost all of his data after a Windows 10 upgrade failure (power was lost to the machine during upgrade).

    I am not trying to fix his machine, my main concern is to recover all of his data.

    I have removed the hard drive and have in in a caddy, but the data files are not where I expect them to be. In the Users folder, all the folders (Documents, Desktop etc) are empty.

    Any ideas where I can find the data?

    Thank-you
      My ComputerSystem Spec
  2.    04 Dec 2015 #2
    Join Date : Jul 2014
    UK
    Posts : 19,100
    Windows 10

    Hi
    Welcome to the forum

    Only other possible place I can think if is in the C:\windows.old folder, you might find the data in here
      My ComputerSystem Spec
  3.    04 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 5
    7
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    Hi
    Welcome to the forum

    Only other possible place I can think if is in the C:\windows.old folder, you might find the data in here
    Hi, thanks.

    unfortunately there is not a windows.old folder. The whole of the C drive is now only 1Gb in size!

    The D drive is named recovery, The E drive is named HP Tools and the F drive is named System (and contains one folder named BOOT)
      My ComputerSystem Spec
  4.    04 Dec 2015 #4
    Join Date : Jul 2014
    UK
    Posts : 19,100
    Windows 10

    They sound like the recovery partitions

    I know there are ways to try and recover data from the drive, unfortunately this is not something I know much about
    Hopefully someone else who know more about this will be along later to help you out with some software options
      My ComputerSystem Spec
  5.    04 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 5
    7
    Thread Starter

    Thanks anyway
      My ComputerSystem Spec
  6.    04 Dec 2015 #6
    Join Date : Nov 2015
    Posts : 215
    Windows 10 Home

    Ouch! Doesn't sound good if the C: is only 1 gb.
      My ComputerSystem Spec
  7.    04 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 5
    7
    Thread Starter

    Quote Originally Posted by SonicBlue View Post
    Ouch! Doesn't sound good if the C: is only 1 gb.
    I am hoping it is moved somewhere else during the process
      My ComputerSystem Spec
  8.    07 Dec 2015 #8
    Join Date : Dec 2015
    Posts : 5
    7
    Thread Starter

    Any more ideas?
      My ComputerSystem Spec
  9.    07 Dec 2015 #9
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    Sounds like file system corruption to me.
    Try running chkdsk /f against the drive, see if it can fix the problem.
      My ComputersSystem Spec

 


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