Windows 10: windows 10 black screen with mouse

  1. Posts : 5
    Microsoft Windows 10 Pro
       03 Dec 2015 #1

    windows 10 black screen with mouse

    i've just upgrade to windows 10 nd am facing black screen with cursor

    help me....
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       03 Dec 2015 #2

    Do you have more than one monitor connected?
      My ComputersSystem Spec

  3. Posts : 5
    Microsoft Windows 10 Pro
    Thread Starter
       03 Dec 2015 #3

    only one monitor....i modify file name shell in regedit to explorer.exe....not fixed..

    before my taskbar n desktop icons are randomly refreshing......i disable all spying....but dont know it was correct...!!
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       03 Dec 2015 #4

    If you are getting the black screen instead of the login screen it may be that you can still type and enter your password to start the login.

    Try this procedure if you have a keyboard attached:

    press control key - this has the effect of making sure the cursor is in the password box even though you can't see it. Then type your password and hit enter. You should then be logged in and if you wait long enough the screen will hopefully reappear.
      My ComputersSystem Spec

  5.    01 Mar 2016 #5

    same problem
      My ComputerSystem Spec


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