Windows 10: 10 upgrade has screwed my hp

  1.    01 Dec 2015 #1

    10 upgrade has screwed my hp


    I knew better but with the constant nagging for me to update...I accepted the update. This is where the problems started.
    My HP dv7 took the update and now only shows a sun burst and blue like screen...mouse works but will not do anything else...tried to boot in safe mode but nothing doing there either......Would love to hear any ideas or how to just get back to my win 7 home pre.
      My ComputerSystem Spec

  2.    01 Dec 2015 #2

    PoPPa RocK said: View Post
    I knew better but with the constant nagging for me to update...I accepted the update. This is where the problems started.
    My HP dv7 took the update and now only shows a sun burst and blue like screen...mouse works but will not do anything else...tried to boot in safe mode but nothing doing there either......Would love to hear any ideas or how to just get back to my win 7 home pre.
    I take it that you did not do a system backup first?

    Download the Windows 10 Media Creation Tool from

    Windows 10

    on another 64bit computer and make a dvd. Boot your laptop with the dvd and choose the repair options in the lower left of the screen and see if any of the repair tools can fix the installation. The computer you make the dvd on does not have to be running Windows 10.
      My ComputerSystem Spec

  3.    01 Dec 2015 #3

    Thank You I'll try that...no I did not do a back up...lesson learned....
      My ComputerSystem Spec


 

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