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  1.    30 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 4
    Windows 10

    Windows 10 weird bug


    Hi there, i am new to the forums and as such, i do not know if this is the right section to place my question, so i apologize in advance.
    Here's the problem: some days ago my computer started freaking out when i turned it on, as in slow loading to a black screen with mouse, where i had to wait untill the login screen showed up and even sometimes it didnt. so i followed some steps and i reinstalled the windows 10 version, keeping the documents.
    This did not work, unfortunately. It still happens, and it is becoming difficult to get it to work properly.
    Nowadays, the same thing as described above happens BUT when/if i do get to my desktop, i can open firefox, files explorer, and other programs but NOT any of the taskbar options, such as wireless management, sound, notifications, and when i press either Start or Search, my screen freaks out, making everything disappear and becoming all gray(probably because of the background color) for 4 seconds or so, before coming back and showing a taskbar with only the start button and 1 or 2 options on the right. after a minute or so, the bar will be back to normal.
    And yes, i have tried the most common solutions, including copy pasting some shenanigans to powershell in administrator, running different cmd commands such as scannow(or something like that)and checked for my graphiccs driver for updates, and found none.

    This is extremely frustrating as i am in a period where my computer is essential to me. If you've got any tips, i'd love to hear them. I wanted to annex an image of what it looks like but i cannot use lightshot while it happens
    EDIT 1: forgot to mention i can right click the start button and choose any option, such as control panel, task manager, etc.
      My ComputerSystem Spec
  2.    01 Dec 2015 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,127
    Win 10 Pro (1703)

    Hi, welcome to tenforums. I understand you have installed or upgraded to win 10, and done an in place repair install, and run sfc /scannow from an elevated command prompt.

    Can you confirm when you did the latter no corrupt files were reported?

    Please complete your system specs as this may help someone to help you.

    Please try a clean boot and advise the outcome.
    How to perform a Clean boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


    If things work normally, it's something you have installed.

    Also please run chkdsk e.g.
    CHKDSK - Check a Drive for Errors in Windows 8
      My ComputerSystem Spec
  3.    03 Dec 2015 #3
    Join Date : Nov 2015
    Posts : 4
    Windows 10
    Thread Starter

    as of now i havent had much time. though i can confirm scannow detected errors but some couldnt be fixed. ran checkdisk and found no errors. I filled my system specs as best as i knew how to. the stuff not filled i have no idea how to get. thanks for the reply
      My ComputerSystem Spec
  4.    04 Dec 2015 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,127
    Win 10 Pro (1703)

    Ok, you can try
    dism /online /cleanup-image /restorehealth/

    "If SFC is unable to repair corrupted system files because the store (source) is corrupted, then you could run the Dism /Online /Cleanup-Image /RestoreHealth command to fix Windows component store corruption, then afterwards try running the SFC scan again."
      My ComputerSystem Spec
  5.    04 Dec 2015 #5
    Join Date : Oct 2015
    Sangerville
    Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring

    While I'm not nearly as knowledgeable as a lot of folks around here, it seems to me that if sfc /scannow returned corrupted files AFTER an in-place reinstall that there was a problem with the ISO (or whatever media the OP used) for the reinstall?

    If DISM doesn't work, I would suggest grabbing a fresh copy of the latest ISO available and attempt another reinstall. It might actually be easier (and faster) than trying to track down the specific problem.

    Also, I wanted to suggest ensuring the OP has confirmed all the latest drivers are installed for the system and to allow Windows to update during the reinstall process.

    I hope it works out!
      My ComputerSystem Spec
  6.    04 Dec 2015 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,127
    Win 10 Pro (1703)

    Doverboy: - just wondering- have I missed where Pedrospr stated he'd done an in-place repair install?
    "it seems to me that if sfc /scannow returned corrupted files AFTER an in-place reinstall"

    Pedrospr: please try what I suggest, and if that doesn't work out the next action would seem to be an in-place reinstall.

    As I understand it (Pedrospr please correct me if I'm wrong):
    1. Pedrospr either clean installed or upgraded to (we don't know which) Win 10.
    2. This worked for a time.
    3. The sthg went wrong as in first post (no possible cause suggested).
    4. Pedrospr has run SFC /SCANNOW and done some other things.

    So far all we know since the first post is that SFC/SCANNOW failed, but chkdsk passed.
      My ComputerSystem Spec
  7.    04 Dec 2015 #7
    Join Date : Oct 2015
    Sangerville
    Posts : 79
    Windows 10 Pro x64 Build 14393.0 Slow Ring

    Dalchina,

    My mistake. Sorry!

    Thanks for pointing it out for everyone...

    Like I said, I'm not as knowledgeable as others! Still, an in-place reinstall might be faster (with confirmed updated drivers, if needed).

    Be well!
      My ComputerSystem Spec
  8.    04 Dec 2015 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,127
    Win 10 Pro (1703)

    It's fine.. we're all trying to help each other here.. Basically the SFC/DISM options are simpler and shorter than an in place repair which requires an installation medium (DVD/USB stick..) and not everyone has that.

    So, if the problem can be fixed (with in this case a very limited history) with simpler steps, fine. If not, progress.. ultimately to a clean install.
      My ComputerSystem Spec
  9.    05 Dec 2015 #9
    Join Date : Nov 2015
    Posts : 4
    Windows 10
    Thread Starter

    hey there. i had also tried the dism thing before, to no avail. what i did on my computer was update to 10 ( as soon as it was available months ago), problem ocurred, i did the "reinstall" thing that showed up when i turned it off and on again to see if it worked properly(it was a blue window with a lot of options and that was one in one of the tabs if i recal correctly), which had an option to keep my documents, and problem persisted. i also just now unninstalled my graphics driver and reinstalled, with the problem still ocurring.
      My ComputerSystem Spec
  10.    05 Dec 2015 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,127
    Win 10 Pro (1703)

    Hi, have you tried seeing what happens after a clean boot as I suggested some time back?

    And what happens in Safe Mode?

    Do try these before progressing to e.g. an in-place repair install, as the above should help to show whether you have conflicting programs or driver issues.

    You can also try disabling all shellextensions (non-Microsoft) using shellexview (freeware).
    Last edited by dalchina; 05 Dec 2015 at 07:31.
      My ComputerSystem Spec

 
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