Windows 10: COM Surrogate

Page 1 of 2 12 LastLast
  1.    29 Nov 2015 #1

    COM Surrogate


    I'm trying to delete a file or remove personal picture information from a *.jpg, but I'm told that "The action can't be completed because the file is open in COM Surrogate." What is going on?
      My ComputerSystem Spec

  2.    29 Nov 2015 #2

    Please open Windows Task Manager, enter processes and find any dllhost.exe processes.
    Right click on it and choose: End process. After that please try deleting the file again.
      My ComputerSystem Spec

  3.    29 Nov 2015 #3

    robgr said: View Post
    Please open Windows Task Manager, enter processes and find any dllhost.exe processes.
    Right click on it and choose: End process. After that please try deleting the file again.
    Checked from TM. Don't have any such processes open?! In details I have dllhost.exe open and running, but it doesn't help to end it, reboots itself and the same situation up and running. How to stop the process completely or is it needed somewhere? Can it have something to do that I removed Acronis yesterday, have never had this problem before.
      My ComputerSystem Spec

  4.    29 Nov 2015 #4

    screenshot: Click image for larger version. 

Name:	1.jpg 
Views:	4 
Size:	82.7 KB 
ID:	51097
      My ComputerSystem Spec


  5. Posts : 2,335
    64bit Win 10 Pro ver 1703 Build 15063.296
       29 Nov 2015 #5

    I think this is another of the issues that have emerged since the November update and so far there does not seem to be a fix.
      My ComputerSystem Spec

  6.    29 Nov 2015 #6

    philc43 said: View Post
    I think this is another of the issues that have emerged since the November update and so far there does not seem to be a fix.
    OK. Thanks it seems so, have not heard this before. let's hope MS fixes this.
      My ComputerSystem Spec

  7.    12 Dec 2015 #7

    The problem described above. In addition to that have two COM surrogate processes shortly in task manager when started. What's going on here.
    When a picture is right clicked got two COM surrogate processes in task manager, but they disappear shortly, when right clicked a picture again they reappear shortly. If clicked file location, it's c:/windows/system32/dllhost.exe . When TM is started there are two COM surrogate processes which disappear when it's open. A virus or something else? Have scanned with many AV and Malwarebytes etc, but found nothing. Something is keeping these COM surrogates active..? Attached some screenshots. Can't remove eg picture personal information because of this, have not noticed other "weird" things. Eraser.exe bcause wiping some empty drive space. Had com surrogate error with Acronis and W8.1, but don't know if that's the cause. It doesn't help to end dllhost.exe process, it restarts all over in loop.
    Attached Thumbnails Attached Thumbnails 1.jpg   2.jpg   3.jpg  
      My ComputerSystem Spec

  8.    13 Dec 2015 #8

    For a delete try Unlocker here
      My ComputerSystem Spec

  9.    13 Dec 2015 #9

    Thanks, but can delete the file, just not remove personal properties in picture. Going for the thought that it's a Win 10 error, have the same on my laptop after November 1511 update, which has completely different SW and HW.
      My ComputerSystem Spec


  10. Posts : 8
    Windows 10 Home 64 bit
       26 Dec 2015 #10

    I have the same problem and it started with the November 1511 update
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Hey guys i've been using Windows 10 for almost a month now, and I'm having some issues with it at the moment. I have too much videos and picture for work, that most thumbnail just won't load or generate. Issues: Thumbnail not generating This...
com surrogate has stopped working in Performance & Maintenance
When I am using my computer, it would randomly say "com surrogate has stopped working." I then just close it and it pops up again, close it and it goes away. I have no idea why. Here are the Windows Event Logs: Windows Log 1 - Pastebin.com...
Recently I started getting the pop-op error stating "COM Surrogate has stopped working". At the time I was running Windows 7 and had recently updated my video drivers. I went ahead and updated to Windows 10, hoping that the update would fix the...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:40.
Find Us