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  1.    27 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    Windows 10

    Windows 10 problems


    New here guys, so I'm not sure if this goes here. I recently installed the Windows 10 1511 update on my HP laptop. I realized my Windows Store button doesn't work at all. I press it and nothing happens. When I do the recommended trouble shooting, I get an error that I need an app to open Windows Store. In addition to this, when I try to open any of my saved photos, I get an error saying that PhotoViewer.dll is not installed so the photos won't open. Lastly, I was not able to listen to any music or watch any videos on YouTube, neither would open in any program or browser. I fixed this by installing a Windows Media update from Microsoft.

    Please help, thank you.
      My ComputerSystem Spec
  2.    27 Nov 2015 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro
      My ComputerSystem Spec
  3.    27 Nov 2015 #3
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,568
    Windows 10 x64 Home Version(1709) Build16299.125

    Hi I use Windows Photo Viewer to view my photo/pic

    If you want to view photos using Windows Photo Viewer please follow the steps below:



    1) Right click the photo you want to open/view.

    2) Select open with option, you will be able to see the Windows Photo Viewer as a option to select.

    3) you may click on Windows Photo Viewer if you want to use it once.



    If you want the photos to get open with Windows Photo Viewer always select choose default program option then click on Windows Photo Viewer.
      My ComputerSystem Spec
  4.    27 Nov 2015 #4
    Join Date : Nov 2015
    England
    Posts : 24
    Windows 10 Pro 64 bit

    Quote Originally Posted by hTconeM9user View Post
    Hi I use Windows Photo Viewer to view my photo/pic

    If you want to view photos using Windows Photo Viewer please follow the steps below:



    1) Right click the photo you want to open/view.

    2) Select open with option, you will be able to see the Windows Photo Viewer as a option to select.

    3) you may click on Windows Photo Viewer if you want to use it once.



    If you want the photos to get open with Windows Photo Viewer always select choose default program option then click on Windows Photo Viewer.
    He's not asking how to view a photo, he said in his post that when he tries to open photos he gets an error message saying that PhotoViewer.dll isn't installed.

    If a Dynamic Link Library (DLL) isn't installed, especially from Windows own integrated applications, your best bet is to follow the link NavyLCDR posted and do a repair install.
    Last edited by edobson; 27 Nov 2015 at 08:52.
      My ComputerSystem Spec
  5.    27 Nov 2015 #5
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,568
    Windows 10 x64 Home Version(1709) Build16299.125

    Sorry for that but did not realise that was missing
      My ComputerSystem Spec
  6.    27 Nov 2015 #6
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by ThisYaBoy View Post
    New here guys, so I'm not sure if this goes here. I recently installed the Windows 10 1511 update on my HP laptop. I realized my Windows Store button doesn't work at all. I press it and nothing happens. When I do the recommended trouble shooting, I get an error that I need an app to open Windows Store. In addition to this, when I try to open any of my saved photos, I get an error saying that PhotoViewer.dll is not installed so the photos won't open. Lastly, I was not able to listen to any music or watch any videos on YouTube, neither would open in any program or browser. I fixed this by installing a Windows Media update from Microsoft.

    Please help, thank you.
    Take NavyLCDR advice. Your best chance to get a proper running Windows 10.
      My ComputerSystem Spec
  7.    27 Nov 2015 #7

    PhotoViewer was the old Windows 7 app which they removed in Windows 10. 10 comes with a new photo viewer which is fine for just viewing photos. Type "photos" in the search bar and it should come up. You can pin this to the taskbar if you use it frequently.

    What app are you trying to install from the store?

    Also, I wouldn't go doing repair install as mentioned above just yet, it might cause more problems that it solves.
      My ComputersSystem Spec
  8.    27 Nov 2015 #8
    Join Date : Nov 2015
    England
    Posts : 24
    Windows 10 Pro 64 bit

    Quote Originally Posted by swarfega View Post
    PhotoViewer was the old Windows 7 app which they removed in Windows 10. 10 comes with a new photo viewer which is fine for just viewing photos. Type "photos" in the search bar and it should come up. You can pin this to the taskbar if you use it frequently.

    What app are you trying to install from the store?

    Also, I wouldn't go doing repair install as mentioned above just yet, it might cause more problems that it solves.
    They didn't remove the Windows 7 version of Photo Viewer, they just added a 'newer' metro app version called Photos, you can still view photos using the old viewer which I still use. It's been said twice now but whenever he's trying to open photos hes getting a missing DLL error. That, coupled with the fact he can't even open Windows Store implies that important system files and DLL's are missing, which is exactly what a repair install will fix by replacing missing or corrupted system files.
      My ComputerSystem Spec
  9.    27 Nov 2015 #9
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    This code/reg hack was posted and it lets you use the old photo viewer:
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll]
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell]
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open]
    "MuiVerb"="@photoviewer.dll,-3043"
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\command]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\
    6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\
    00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\
    25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\
    00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\
    6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\
    00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\
    5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\
    00,31,00,00,00
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\DropTarget]
    "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}"
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print]
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\command]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\
    6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\
    00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\
    25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\
    00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\
    6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\
    00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\
    5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\
    00,31,00,00,00
    
    [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\DropTarget]
    "Clsid"="{60fd46de-f830-4894-a628-6fa81bc0190d}"
      My ComputerSystem Spec
  10.    27 Nov 2015 #10
    Join Date : Nov 2015
    England
    Posts : 24
    Windows 10 Pro 64 bit

    Quote Originally Posted by BunnyJ View Post
    This code/reg hack was posted and it lets you use the old photo viewer:
    You don't even have to do anything like that. Just right click on the photo you want to view, choose Open With>Windows Photo Viewer. Like I said in my previous post, the Windows 7 photo viewer is still there, it hasn't been removed at all, and you certainly don't need any registry hacks to use it.
      My ComputerSystem Spec

 
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