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  1.    23 Nov 2015 #1

    Something is broken. Won't load properly, won't restart...


    Howdy,

    Windows 10 Pro on my laptop. Been using it since it came out with no problems. All of a sudden today everything has gone to heck.

    Windows 10 will boot up to the desktop but I can't open most things. Start menu doesn't work, can't open a browser, can't view Services or Task Manager. I CAN right click the start menu and use some things in there, I can open the Run box and Windows Explorer.

    If I try to restart I just get the yellowish restarting screen that just sits forever.

    I went into Safe Mode and killed the SoftwareDistribtion folder since many sites mentioned Windows Updates maybe being corrupted but that didn't make any difference either.

    I also tried using a restore point but that just sat with the little window saying "preparing to restore your system" and never moved on past that.

    I'm kind of at a loss as to what else to check. Anyone have any suggestions?

    Thanks,
    Kel
      My ComputerSystem Spec
  2.    23 Nov 2015 #2
    Join Date : Feb 2015
    Posts : 3
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971

    If things are really messed up, a repair install/ in place upgrade is probably the way to go. This is from the tutorial forum. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums . There are links to the iso files you need from within the tutorial. You can select to keep your programs(apps) and files.
      My ComputerSystem Spec
  3.    23 Nov 2015 #3
    Join Date : Feb 2015
    Posts : 197
    Windows 10 Pro

    Quote Originally Posted by JohnC View Post
    If things are really messed up, a repair install/ in place upgrade is probably the way to go. This is from the tutorial forum. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums . There are links to the iso files you need from within the tutorial. You can select to keep your programs(apps) and files.
    Or Reset this PC Reset Windows 10 - Windows 10 Forums
    I had to finally do that on one of my laptops. i.e. clean install.

    Whatever you do image your drive. Macrium Reflect Free.
      My ComputerSystem Spec
  4.    23 Nov 2015 #4

    So I basically just redo the upgrade again the same way I did it the first time? I'll give that a try first and if nothing else I'll just wipe and reimage everything.
      My ComputerSystem Spec
  5.    23 Nov 2015 #5
    Join Date : Feb 2015
    Posts : 3
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971

    Yes , remember to disable 3rd party AV or security programs before you start.
      My ComputerSystem Spec
  6.    23 Nov 2015 #6

    Well, I got as far as "Checking for updates" and it's just been hanging for quite a while. *sigh* Might have to look into installing from scratch I guess.
      My ComputerSystem Spec
  7.    23 Nov 2015 #7
    Join Date : Feb 2015
    Posts : 3
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971

    Internet problems, hopefully it will complete.
      My ComputerSystem Spec
  8.    23 Nov 2015 #8

    Well, no internet problems on my side since I'm posting here and working from home without issues. I'll just let is sit until morning if I need to.
      My ComputerSystem Spec
  9.    23 Nov 2015 #9

    Is there any way to get to the built in Windows 10 reset page via a Run command? I can't click my Start button or open Ctrl Panel from the right-click menu. Figured I'd give that a try if I could before I just wipe the whole thing.
      My ComputerSystem Spec
  10.    23 Nov 2015 #10
    Join Date : Feb 2015
    Posts : 3
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971

    Try typing settings in the search box. Settings >windows update & security >Recovery > Reset this PC. will get you there
      My ComputerSystem Spec

 
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