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  1.    23 Nov 2015 #11
    Join Date : Apr 2015
    Posts : 12,996
    W10Prox64

    Do you have the installation media?
      My ComputerSystem Spec
  2.    23 Nov 2015 #12
    Join Date : Nov 2015
    West Bend, Wisconsin
    Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)

    hmm I don't know much but it seems like something really got messed up there. maybe the computer had a problem before the windows 10 was installed.
      My ComputerSystem Spec
  3.    23 Nov 2015 #13
    Join Date : Nov 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Do you have the installation media?
    I bought a digital key of the windows 10 so I have no software*, if that's what you're asking
      My ComputerSystem Spec
  4.    23 Nov 2015 #14
    Join Date : Nov 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by Atomic77 View Post
    hmm I don't know much but it seems like something really got messed up there. maybe the computer had a problem before the windows 10 was installed.
    The only difference before windows 10 was that a different hard drive was installed. I then purchased (digital) windows 10 and upgraded. Ran fine for a few weeks and now here I am
      My ComputerSystem Spec
  5.    23 Nov 2015 #15
    Join Date : Apr 2015
    Posts : 12,996
    W10Prox64

    Quote Originally Posted by wrebman View Post
    I bought a digital key of the windows 10 so I have no software*, if that's what you're asking
    Okay I am back - sorry about that.
    Yes, that's what I meant. So, give me a little bit of history here, and some additional system specs please.
    You had what OS on the machine before you purchased the digital key for W10, and did you do an upgrade using the Media Creation Tool? How long ago? Did you verify your system activated okay? When was the hard drive changed, before or after the upgrade? How long has it been in service?
    Edit - I see you changed it about 4 months ago - was that before the upgrade to W10 then?
      My ComputerSystem Spec
  6.    23 Nov 2015 #16
    Join Date : Nov 2015
    Posts : 11
    windows 10
    Thread Starter

    I will give you the specs and more info when I get home from work in April 12 hours
      My ComputerSystem Spec
  7.    23 Nov 2015 #17
    Join Date : Apr 2015
    Posts : 12,996
    W10Prox64

    Quote Originally Posted by wrebman View Post
    I will give you the specs and more info when I get home from work in April 12 hours
    Okay. In the meantime, here are some thoughts/suggestions:

    Is your data backed up? If not, you need to do that first. If you have access to another working computer, you could download a live Linux distro, (i.e. Ubuntu), burn it to DVD and use that to boot the computer. The live distro runs in memory - it does not need to be "installed". You may need to go into your computer's BIOS or press a function key (F-key) to tell the computer to boot from DVD.

    Once in the initial screen select Try Ubuntu without installing. When you get to the desktop, you will be able to look in the hard drive and grab all your data and copy it to another drive for safe-keeping while you work on the system. Also, I have seen Ubuntu immediately pop up a warning message if the hard drive is failing, as soon as you get to the desktop, so if that is the problem, we may know straight-away.

    So, get your data backed up, then go grab the install media for your W10 OS. Go to another working computer, and navigate here to grab the proper version based on the digital key you purchased:
    Tech Bench

    Burn the DVD and take it back to the ailing computer. Exit out of Ubuntu and boot to the new W10 disk.
    Perform a repair install:
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    Do not enter your key if it asks for one. If it does, you've probably downloaded the wrong edition. Because W10 was already installed on the computer (assuming it was properly activated), it will automatically activate.
      My ComputerSystem Spec
  8.    24 Nov 2015 #18
    Join Date : Nov 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Okay I am back - sorry about that.
    Yes, that's what I meant. So, give me a little bit of history here, and some additional system specs please.
    You had what OS on the machine before you purchased the digital key for W10, and did you do an upgrade using the Media Creation Tool? How long ago? Did you verify your system activated okay? When was the hard drive changed, before or after the upgrade? How long has it been in service?
    Edit - I see you changed it about 4 months ago - was that before the upgrade to W10 then?

    Sorry for the delay (post work sleep), here are some more answers:

    I had Windows 7 prior to installing windows 10. I am unsure how exactly I did the upgrade but what I DO remember is that I upgraded to Windows 10 after my new hard drive was installed. I purchased a digital key online and the system was downloaded online in an hour or two. Windows 10 worked fine for about 3 months until about 3 weeks ago when this occurred. I was so mad that I couldn't figure out what was wrong and had given up on the PC completely. Now, with some extrinsic motivation, I'm trying to get it running again. As a whole, the PC is approx. 5 years old and a custom build.

    As of now, I how burned enbutu to a dvd and have it in the desktop but I cannot enter my bios to command boot from the disk drive... suggestions?

    I don't know how to get past the loading screen and the incorrect installation - restart prompt
      My ComputerSystem Spec
  9.    24 Nov 2015 #19
    Join Date : Nov 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by wrebman View Post
    Sorry for the delay (post work sleep), here are some more answers:

    I had Windows 7 prior to installing windows 10. I am unsure how exactly I did the upgrade but what I DO remember is that I upgraded to Windows 10 after my new hard drive was installed. I purchased a digital key online and the system was downloaded online in an hour or two. Windows 10 worked fine for about 3 months until about 3 weeks ago when this occurred. I was so mad that I couldn't figure out what was wrong and had given up on the PC completely. Now, with some extrinsic motivation, I'm trying to get it running again. As a whole, the PC is approx. 5 years old and a custom build.

    As of now, I how burned enbutu to a dvd and have it in the desktop but I cannot enter my bios to command boot from the disk drive... suggestions?

    I don't know how to get past the loading screen and the incorrect installation - restart prompt



    Cancel that, got into bios and now I am in enbutu. Will update you
      My ComputerSystem Spec
  10.    24 Nov 2015 #20
    Join Date : Apr 2015
    Posts : 12,996
    W10Prox64

    Quote Originally Posted by wrebman View Post
    Cancel that, got into bios and now I am in enbutu. Will update you
    Excellent! So you can back up all your data now - great!
      My ComputerSystem Spec

 
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