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Lost files and folders on desktop after windows 10 upgrade
Hello, I upgraded from windows 7 to windows 10 over 4 days ago. After windows 10 was up, all the folders/files in my desktop were moved somewhere. I did a file search and moved them back to the desktop. I was on a general user admin account. Shortly after, I logged into my outlook account on windows 10. Could still see all the files/folders on my desktop. But when I rebooted my pc for 1st time after upgrading to windows 10, all the desktop files/folders disappeared. File search could only find the icon links in ..../Recent folder. No physical files/folders exist for those icon links. Online MS Help techs had tried to look into my pc remotely but they could not find anything. One online tech suggested Office 365 could recover them since the files may be saved in Office app, but I used Office to search for the files with no success.
All other personal files/folders not saved on desktop are still OK.
All was lost for the files/folders on desktop? Any suggestion would be appreciated. Thanks.