Unable to turn off Fast Start on Samsung computer

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  1. Posts : 11
    Windows 7
       #1

    Unable to turn off Fast Start on Samsung computer


    Hello again. I recently upgraded my SENS 900X Samsung laptop from Windows 7 Home Premium to Windows 10. I did the easy upgrade, not a clean install. I did reformat my computer while it was in Windows 7, updated it, then upgraded to Windows 10.

    When I turn on or restart my computer, I get a message which says:

    Unable to turn off Fast Start on Samsung computer-fast-start-error.png

    I found help with this issue on this forum: link: https://www.tenforums.com/tutorials/4...dows-10-a.html

    However, after performing step 3, I get this message: "Your power plan information isn't available. Access is denied."

    Unable to turn off Fast Start on Samsung computer-power-option-error.png

    Help would be awesome! Thank you in advance.

    Note: I've found many fixes for users in Windows 7 and 8, but I don't want to start mashing keys in command prompt if it isn't good for 10.
      My Computer

  2. NavyLCDR's Avatar
    Posts : 16,188
    Windows 10 Pro
       #2

    Are you logged into an account with administrator privileges?
      My Computer

  3. Kyhi's Avatar
    Posts : 3,716
    Windows 3.1 to Windows 10
       #3

    from cmd prompt(admin) type>
    powercfg -h off
      My Computer

  4. Brink's Avatar
    Posts : 59,469
    64-bit Windows 11 Pro for Workstations
       #4

    Hello whereismyputer, :)

    It appears that you may have a custom power plan selected that was deleted by you or another administrator on the computer.

    Are you able to select another power plan.

    Power Plan - Choose in Windows 10 - Windows 10 Forums
      My Computers


  5. Posts : 11
    Windows 7
    Thread Starter
       #5

    NavyLCDR said:
    Are you logged into an account with administrator privileges?
    Yes, I believe I am. I am the only user for this computer, and only one account set up.

    Are you able to select another power plan.
    Yes, I can change power plans, and change settings, no problem.
      My Computer


  6. Posts : 11
    Windows 7
    Thread Starter
       #6

    Kyhi said:
    from cmd prompt(admin) type>
    powercfg -h off
    I tried, and this is what happened.
    Unable to turn off Fast Start on Samsung computer-command-prompt-errer.png
      My Computer



  7. Posts : 11
    Windows 7
    Thread Starter
       #7

    Kyhi said:
    from cmd prompt(admin) type>
    powercfg -h off
    Okay, I opened command prompt as an admin:
    Unable to turn off Fast Start on Samsung computer-cmd.png

    I am still getting the same message when I try to change what the power buttons do. "Your power plan information isn't available. Access is denied."
      My Computer

  8. Brink's Avatar
    Posts : 59,469
    64-bit Windows 11 Pro for Workstations
       #8

    whereismyputer said:
    Yes, I can change power plans, and change settings, no problem.
    There seems to be an issue with just that one power plan then since you are able to change the settings in other power plans without issue.

    Is this a custom power plan that is having this issue?

    If so, I would recommend to just use another power plan set how you like.
      My Computers

  9. Kyhi's Avatar
    Posts : 3,716
    Windows 3.1 to Windows 10
       #9

    whereismyputer said:
    Okay, I opened command prompt as an admin:
    Unable to turn off Fast Start on Samsung computer-cmd.png
    You just turn off hibernation / faststartup
      My Computer


  10. Posts : 11
    Windows 7
    Thread Starter
       #10

    Brink said:
    There seems to be an issue with just that one power plan then since you are able to change the settings in other power plans without issue.

    Is this a custom power plan that is having this issue?

    If so, I would recommend to just use another power plan set how you like.
    I have changed to the normal, "recommended" power plan, however I still get the Fast Start message saying that the application isn't supported on this version of windows, which is what I am trying to get rid of. I'll try restarting the computer with other power plans to see if this is the cause.
      My Computer


 
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