Narrator

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  1. Posts : 75
    Win 10 Home Edition
    Thread Starter
       #21

    JohnC said:
    Like this:
    Attachment 50180
    just click once to highlight in file explorer try that. I also thought that you were having problems because it was an external drive.
    Thank you for your continuing help for us old dogs.


    My mouse is set for single click = double click


    clicking on the iso in the CD/DVD drive, initiates the .exe file


    I can't believe this is so hard or I am so dense?
      My Computer


  2. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #22

    I guess the point is that the drive should be highlighted, like in the picture. DISM cam be a problem to run. There are a lot of threads on it in these forums. Since you have the iso disc maybe the easiest thing to do at this point is a repair install/ in place upgrade. you run setup and click on repair this computer, there is a screen that will ask you what you want to keep. Check keep my apps and files. There is more risk in doing this than the sfc, dism route. But it should clean up the system faster. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums . Disable any 3rd party AV or security programs before you do this. You can turn them back on after.
      My Computer


  3. Posts : 75
    Win 10 Home Edition
    Thread Starter
       #23

    JohnC said:
    I guess the point is that the drive should be highlighted, like in the picture. DISM cam be a problem to run. There are a lot of threads on it in these forums. Since you have the iso disc maybe the easiest thing to do at this point is a repair install/ in place upgrade. you run setup and click on repair this computer, there is a screen that will ask you what you want to keep. Check keep my apps and files. There is more risk in doing this than the sfc, dism route. But it should clean up the system faster. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums . Disable any 3rd party AV or security programs before you do this. You can turn them back on after.
    I'll try that as a last resort as I have quite a few programs that I depend upon.

    I will go through the DISM syntax a few more times to see where it is breaking down.

    Again, thanks for all your help. :)
      My Computer


  4. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #24

    One thing that you might try, download the tech bench iso. It has the install.wim which seems to work better using DISM. Windows 10 ISO Download - Windows 10 Forums . It is option one. Then lets try and drag the install.win to the desktop. You then can set up to run DISM from there. See this thread Solved SFC some corrupt files can not be fixed - Windows 10 Forums especially post #6. that is the formula for running it from the desktop.
      My Computer


  5. Posts : 75
    Win 10 Home Edition
    Thread Starter
       #25

    JohnC said:
    One thing that you might try, download the tech bench iso. It has the install.wim which seems to work better using DISM. Windows 10 ISO Download - Windows 10 Forums . It is option one. Then lets try and drag the install.win to the desktop. You then can set up to run DISM from there. See this thread Solved SFC some corrupt files can not be fixed - Windows 10 Forums especially post #6. that is the formula for running it from the desktop.
    I went to MS Tech Bench and am downloading an iso named Win10_English_x64.iso

    I am assuming that it contains the install.wim you are referring to?
      My Computer


  6. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #26

    Yes it will be in the same place, \Sources folder. the files are listed in alphabetical order. English is the right version.
      My Computer


  7. Posts : 75
    Win 10 Home Edition
    Thread Starter
       #27

    JohnC said:
    One thing that you might try, download the tech bench iso. It has the install.wim which seems to work better using DISM. Windows 10 ISO Download - Windows 10 Forums . It is option one. Then lets try and drag the install.win to the desktop. You then can set up to run DISM from there. See this thread Solved SFC some corrupt files can not be fixed - Windows 10 Forums especially post #6. that is the formula for running it from the desktop.
    Began the operation as you suggested:

    1- Create a folder on desktop: mount
    2- Copy install.wim to desktop. (used the ISO downloaded from techbench)

    Open Admin Command prompt, copy/paste each line and run:
    Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    run: sfc /scannow
    _______________________________________________________________________________________________
    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Mounting image
    [==========================100.0%==========================]
    The operation completed successfully.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    The component store is repairable.
    The operation completed successfully.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess


    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]
    The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image File : C:\Users\Dave\Desktop\install.wim
    Image Index : 1
    Unmounting image
    [==========================100.0%==========================]
    The operation completed successfully.

    C:\WINDOWS\system32>sfc/scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>
    ____________________________________________________________________________________________________

    So far, success finally; at least in getting DISM to run

    Thank you.!

    Now for the re-boot and see.
    Attached Thumbnails Attached Thumbnails Narrator-dism-desktop.jpg  
      My Computer


  8. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #28

    Great. You should be back in business! SFC completed successfully was what you wanted to see.
      My Computer


  9. Posts : 75
    Win 10 Home Edition
    Thread Starter
       #29

    JohnC said:
    Great. You should be back in business! SFC completed successfully was what you wanted to see.
    Well, although the procedure went well, the patient is still sick?

    1. Narrator now automatically turns itself on upon restart.
    2. System still freezing on restart, (approx 3/4 of the way through, (compensating with the 'Slide' shutdown feature).
    3. Still have no "Left" click response on the Win 10 Start Button, (compensating with "Start Menu 8").
    4. Still have no "Right" click response on any 'Task Bar' icons. (no compensating method).

    I am wondering if any of these problems are 'Registry' or 'Program' related?
      My Computer


  10. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #30

    Try running SFC/scannow once or twice more. Sometimes it won't get it all the first time. What you are looking for now is no integrity violations found.
      My Computer


 

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