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  1. Joined : Oct 2014
    Posts : 230
    10
       01 Dec 2014 #11

    Nothing stands out in the screen shots (other than Firefox using 600+ mB of RAM.

    Let's see if some reports can give us some more info:

    Although you're not having BSOD's, please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the BSOD forum):
    BSOD - Posting Instructions

    Also, Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec


  2. Joined : Jul 2014
    San Jose, California
    Posts : 1,960
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       01 Dec 2014 #12

    The processes that task manager displays is not all that is running or being consumed. Download RamMap from Sysinternals tool and this will show you exactly what is using the memory in windows.
    Last edited by topgundcp; 01 Dec 2014 at 10:56.
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 55
    Windows 8.1 & TP 9926
       01 Dec 2014 #13

    usasma said: View Post
    Nothing stands out in the screen shots (other than Firefox using 600+ mB of RAM.

    Let's see if some reports can give us some more info:

    Although you're not having BSOD's, please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the BSOD forum):
    BSOD - Posting Instructions

    Also, Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
    Thanks @usasma for instructions, here are the files dump as you require. :

    WIN-M0OA4IJE0SA-2014-12-01_193201_68.zip And Admin.zip

    Also here is screenshot from RamMap as @topgundcp asked I dont know what is this mapped file that is using 3.5 GB of RAM :S :
    Click image for larger version. 

Name:	rammap1.JPG 
Views:	85 
Size:	88.9 KB 
ID:	9054
      My System SpecsSystem Spec


  4. Joined : Oct 2014
    Posts : 230
    10
       02 Dec 2014 #14

    E: and F: drives are very full. I don't think that they're full enough to cause these sort of problems, but you never know.

    You have these problem devices in Device Manager:
    SM Bus Controller PCI\VEN_8086&DEV_9C22&SUBSYS_08151025&REV_04\3&11583659&0&FB The drivers for this device are not installed.

    PCI Device PCI\VEN_10EC&DEV_5229&SUBSYS_08151025&REV_01\00000001004CE00000 The drivers for this device are not installed.
    Please install the chipset drivers for your Intel chipset ( Intel® Download Center ) and your Realtek PCIE CardReader ( Realtek ). If unable to find them there, use the Win8.1 drivers from the Acer website (and run the installer in Compatibility Mode): Download Drivers and Manuals | Acer Official Site

    The following devices are also listed, but don't appear to be a problem (the Code 45 for each of them means that they are no longer connected to your computer - it's the number at the end of each line). This is a change to Device Manager in Win10 and we'll have to see how it ends up being listed in the release version of Win10:
    Code:
    Microsoft Streaming Service Proxy    SW\{96E080C7-143C-11D1-B40F-00A0C9223196}\{3C0D501A-140B-11D1-B40F-00A0C9223196}    45
    Generic volume    STORAGE\VOLUME\{808D0F5C-746F-11E4-96E2-806E6F6E6963}#0000000000100000    45
    Intel WiDi Audio Device    {4D36E96C-E325-11CE-BFC1-08002BE10318}\*INTAUDWAVEEX\1&79F5D87&0&02    45
    Intel WiDi Audio Device    {4D36E96C-E325-11CE-BFC1-08002BE10318}\*INTAUDWAVEEX\1&79F5D87&0&06    45
    Generic volume    STORAGE\VOLUME\{808D0F5B-746F-11E4-96E2-806E6F6E6963}#0000003B82400000    45
    Generic volume shadow copy    STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT2    45
    Generic volume shadow copy    STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT3    45
    Generic volume    STORAGE\VOLUME\{808D0F5B-746F-11E4-96E2-806E6F6E6963}#0000000000100000    45
    SAMSUNG Mobile USB Composite Device    USB\VID_04E8&PID_6860\07CF6288    45
    Raja    USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_ANDROID\6&D859F16&0&0000    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#00000016C6712C00    45
    SAMSUNG Mobile USB Modem    USB\VID_04E8&PID_6860&MODEM\6&D859F16&0&0001    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#000000002BD00000    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#0000000000100000    45
    Not Available    SCSI\DISK&VEN_&PROD_\4&1EC15FDC&0&000000    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#0000000033D00000    45
    Microsoft Streaming Tee/Sink-to-Sink Converter    SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A5D6-28DB04C10000}    45
    Microsoft Trusted Audio Drivers    SW\{EEC12DB6-AD9C-4168-8658-B03DAEF417FE}\{ABD61E00-9350-47E2-A632-4438B90C6641}    45
    [Mobile]Raja    SWD\DAFUPNPPROVIDER\UUID:CF9B4493-BE9E-4DBF-8B8D-88BDBF6D2521    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#0000000019100000    45
    Generic volume    STORAGE\VOLUME\{808D0F5A-746F-11E4-96E2-806E6F6E6963}#000000AAE0100000    45
    Microsoft Streaming Quality Manager Proxy    SW\{DDF4358E-BB2C-11D0-A42F-00A0C9223196}\{97EBAACB-95BD-11D0-A3EA-00A0C9223196}    45
    Generic PnP Monitor    DISPLAY\AUO12ED\1&8713BCA&0&UID0    45
    Microsoft Streaming Clock Proxy    SW\{97EBAACC-95BD-11D0-A3EA-00A0C9223196}\{53172480-4791-11D0-A5D6-28DB04C10000}    45
    My Passport    SWD\WPDBUSENUM\{808D0F5C-746F-11E4-96E2-806E6F6E6963}#0000000000100000    45
    Microsoft Streaming Tee/Sink-to-Sink Converter    SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}    45
    SAMSUNG Android ADB Interface    USB\VID_04E8&PID_6860&ADB\6&D859F16&0&0003    45
    Regarding RAMMAP:
    I'd suspect that the Mapped files is just a summation of all the files that are mapped into memory.
    We'll need to see the stuff in the File Summary tab and the File Details tab in order to get a start.
    You can also save/export a report, zip it up and upload it here for us to have a look at.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 55
    Windows 8.1 & TP 9926
       02 Dec 2014 #15

    @usasma thanks again for your help.

    I installed the drivers, Intel driver ultility do detect latest driver but cant install it, i think it don't recognize windows 10. So I installed the one from Acer site and it worked perfectly. I also installed all other driver available just in case.

    I redone all dump and event log so that you can check again if there are other issues still remaining (Drive full for F and E is not an issue as they are just Data drives) :

    WIN-M0OA4IJE0SA-2014-12-02_215817_61.zip AND Admin.zip

    For RAMMAP, I google yesterday and find a lot of stuff plus a fix, it is in fact issue with SetSystemFileCacheSize it is being discussed on following link (last post) : and there is small utility at the second link to set that value of Cache or flush it ( I flushed then set the max value to 2GB). I used it and it seem to work nicely. (I hope this can help others so sharing it)

    windows 7 - Memory Usage by Mapped Files (Win7 64Bit) - Super User
    and utilities here : NT Cache Setter

    Thanks again for taking your time to help, appreciate it so much
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Posts : 230
    10
       03 Dec 2014 #16

    Operations on a full drive will take up space. For example, if you're deleting a file, Windows will make a copy in the empty space before deleting the file. If the file is sent to the Recycle Bin, it'll take up space there also. I'm not certain of the sequence of events there, but I do know if you try to delete a file that's larger than the free space on the drive - the deletion will most likely fail (it has happened to me!)!

    You've fixed the problem devices and I don't see any further issues in the report.

    I have to wonder if changes to the cache settings are needed. What if there's a malfunctioning program that's causing this usage (IMO this is the most likely cause)? In this case the cache settings may work, or the malfunctioning program may just take even more space.

    I'd like to see screen shots of the File Summary and File Details tabs in RAMMAP
    Or, you can zip up and upload a copy of the RAMMAP log file (File...Save...and save as an .RMP file)
      My System SpecsSystem Spec


 
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