Can't transfer photos from LG3 phone with USB to my Laptop Windows 10


  1. cmilson
    Posts : 2
    Windows 10
       New #1

    Can't transfer photos from LG3 phone with USB to my Laptop Windows 10


    Since I updated my laptop to Windows 10 I can no longer transfer my photos from my phone to my Toshiba laptop using the USB port. It used to come up as an external drive and then I could simply view and download photos..
    Do I need to do something different now, or am I missing something? Any help would be appreciated. Thanks.
      My Computer
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  3. Antilope
    Posts : 360
    Windows 10 Pro x64
       New #2

    On your android phone, make sure it's set to Settings, Storage, USB connection, Media Device (MTP). This should make the phone appear as a Drive letter in Windows Explorer.

    In Windows 10, go to Windows Explorer, My Computer, the phone should appear there as a device and drive letter. You should be able to view the various folders on the phone and access the photos.
      My Computer
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  4. cmilson
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    Antilope said:
    On your android phone, make sure it's set to Settings, Storage, USB connection, Media Device (MTP). This should make the phone appear as a Drive letter in Windows Explorer.

    In Windows 10, go to Windows Explorer, My Computer, the phone should appear there as a device and drive letter. You should be able to view the various folders on the phone and access the photos.
    Thanks! This worked for me! Windows 10 and my LG3 are new to me, so I didn't know where to find things!
      My Computer
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