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Windows Boot Failure - Stuck in a loop
Let me preface this by hoping I'm in the correct place for this post, and to be sure my title is okay by this forums' standards. Please do redirect and correct me if either are at fault.
Hello! I've run into a bit of an issue when it comes to my Toshiba Satellite laptop.
I had purchased the laptop a little more than two years ago, and it has been running well within expectations. Started with Windows 8, upgraded to 8.1, and then recently, Windows 10. I've had absolutely no issue with 10 until just yesterday.
While browsing on Chrome, the entire screen had suddenly froze. No mouse movement, nothing moving on the webpage, nada. Closing the laptop (not powering it off) helped the issue once, but, couldn't seem to resolve it when it occurred later again the same day.
I powered off the machine, let it rest for about half an hour, and when I turned it back on, I was greeted with an unusually long blank black screen before Toshiba's screen finally popped up. Underneath their logo was "Preparing Automatic Repair" and a loading wheel. After about a minute, it moved on to the next long blank screen. This screen lasted upwards of 5 minutes before a new screen were to appear. This time "Diagnosing your PC" showed up, once again with the Toshiba screen, which also took some time to disappear.
Next was a blue screen:
"Automatic Repair
Your PC did not start correctly
Press "Restart" to restart your PC, which can sometimes fix the problem. You cantos press "Advanced options" to try other options to repair your PC."
with two buttons, "Restart" and "Advanced options".
Restarting did nothing, even after a second attempt.
Clicking "Advanced options" leads me to, you guessed it, more options.
"Continue
Exit and continue to Windows 10" failed and just brought me back to the "Automatic Repair" screen above.
"Use a device
Use a USB drive, network connection, or a Windows recovery DVD" for this one, I quickly made a recovery USB with a friend's computer. I believe what I used was the "Windows Creation Kit" or something along those lines. [https://www.microsoft.com/en-us/soft...load/windows10]
I was unable to find an ISO file for Rufus.exe.
Using the USB just got me into another loop, even changing the BIOS didn't help.
No recovery disk, and I don't even know where to begin to use network connection.
"Troubleshoot
Reset your PC or see advanced options"
This has more options to explore. The only other remaining option before this is to turn off the PC.
Moving on to the more advanced options.
"System Restore" I have 3 restore points, and they all end in failure.
"System Image Recovery" no image to recover.
"Startup Repair" requires a restart to even change anything. Basically useless.
"Command Prompt" thoughts?
"UEFI firmware Settings" don't know what to do with this option. Have not explored.
"Startup Settings" see "Startup Repair"
the last option is to go back to previous build, but I would like to expend all other options before attempting that.
Not sure what else to write. I'll post any extra needed information upon request.
Edit: Readability. Also clarifying that I would like to keep my files safe. Factory reset is absolute last resort.
Last edited by Vynarus; 16 Nov 2015 at 18:02.