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  1. Joined : Aug 2015
    Posts : 318
    Windows 10 Pro
       16 Nov 2015 #1

    1511 does not keep desktop icon positions when switching users


    Another annoying bug in 1511 update.

    After the update to 1511, if you use "fast-switch user" functionality, you sill loose icon positions of the currently logged in user. All icons will be swept up to the left side of the screen.

    More precisely:
    - Let's say the user is currently logged in as user A and has neatly arranged icons on their desktop
    - Without logging out, the user switches to user B account (user A remains logged in)
    - The user logs out of user B account
    - The user returns to user A account. At this point all icons on user A desktop have lost their positions. They are swept to the left side of the desktop


    EDIT: Further investigation shows that problem occurs only on machines with display scaling set to some non-100% value.
    Last edited by AndreyT; 16 Nov 2015 at 17:06.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 318
    Windows 10 Pro
       16 Nov 2015 #2

    I notice that there are quite a few reports on the Net that ESET NOD32 used to cause a similar issue. I do run ESET NOD32. I wonder if this is caused by ESET again...

    Can someone without ESET installed try this?
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       16 Nov 2015 #3

    I use ESET Smart Security and I don't have that problem.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 127
    Windows 10
       16 Nov 2015 #4

    I have a similar problem when using hdmi cable to TV. After the update to 1511, you sill loose icon positions and go to random positions on TV screen and are kept in random positions when retuned to laptop screen.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 318
    Windows 10 Pro
       16 Nov 2015 #5

    No, ESET is not to blame here. The main factor is display scaling. The problem is immediately and reliably reproducible on machines with display scaling set to something else than 100%.

    The problem was not there before 1511 update.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       16 Nov 2015 #6

    I think there is some other cause. I have ESET and have my display settings at 125% and I don't have the problem.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 318
    Windows 10 Pro
       16 Nov 2015 #7

    essenbe said: View Post
    I think there is some other cause. I have ESET and have my display settings at 125% and I don't have the problem.
    What scaling method are you using? Is your display scaled through the "old" scaling (hidden under "Advanced display settings") or are you using custom scale factor set right there in System-Display?

    I just tested it on four independent machines. Three of them were set up by me (so they might have something "unusual" in common). The fourth one is a fresh Lenovo ThinkPad laptop with a high-res display (come scaled to 200% from the factory), which just got updated to 1511. The problem is immediately and easily reproducible on all of these machines.

    Once I changed scaling to 100% on one of these machines, the problem disappeared.

    (In an hour I will test it on a fresh non-updated machine, then update it and see what happens.)

    Are you sure you are using the same sequence of steps as described above? The key point is to switch users, not to simply log-out of one and log-in into another.
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       16 Nov 2015 #8

    I'm changing it under display settings. Yes I logged out and onto another account then back in to the original account. I have a 3 monitor set up if that may make a difference.

    Try right click the desktop, select View >uncheck align Icons to grid and move them where you want them. Then align them back to grid. Until I did that, I could never get them to stay.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 318
    Windows 10 Pro
       16 Nov 2015 #9

    essenbe said: View Post
    I'm changing it under display settings.
    Well, that might the key difference. In my case the scaling is changed using the old-school method: under Settings -> System -> Display -> Advanced Display Settings -> Advanced Sizing ...

    essenbe said: View Post
    Yes I logged out and onto another account then back in to the original account.
    I might be misreading something, but in the above quite you are saying that you "logged out". The point is not to log out from the original account, but rather to switch to another user account without logging out from the original one. And only then log out from the other account and return to the original account.

    essenbe said: View Post
    Try right click the desktop, select View >uncheck align Icons to grid and move them where you want them. Then align them back to grid.


    No, this does not make them to stay in place, unfortunately.
    Last edited by AndreyT; 16 Nov 2015 at 13:01.
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    NW Florida
    Posts : 6,775
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       16 Nov 2015 #10

    My shut down options only list sign out. It doesn't restart it just signs you out and you log back in another account. I don't have a switch user option.

    Click image for larger version. 

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      My System SpecsSystem Spec


 
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